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Question
The_Flash
There seems to be an issue with the web platform over the last 2 days for not just myself but for others on here.
Believe me, I have tried everything that has been suggested in all the other threads dating back for months.
I have just gone to another family member's house and used their computer and the same thing happens. When you log in, the charts are just blank. When you click the tear-out button they open and are blank.
Flash works perfectly on every other site and I have an old CFD account with another provider and charts are working fine there.
I have uninstalled/reinstalled, Flash, Shockwave Player, java, Chrome... nothing works. I also did this on the second computer at the other location and same thing. Not working.
I have allowed Flash plugins to work for the IG website and settings are to always allow it to run flash. There is also an exception in settings to always allow this site to run flash.
There is another thread where they are saying this is a known issue for Telstra customers in WA. Well I'm an Optus customer in Melbourne.
There is no way 2 different computers at two different locations, plus a couple of others users here experiencing the same thing is just a coincidence. There is a problem with my account and/or the IG website.
I've tried all three browsers IE, Firefox, Chrome with all settings set to allow flash to always play on both my computer and my family member's. Please don't say it's a computer/setting issue. Something bigger is stopping a few of us on here from using charts.
I'm only posting this because I saw the other users experiencing the same thing. I'm sure there are more who just can't be bothered or even know about the "community". I only signed up today for this issue to let you guys know.
I need this fixed shortly or will have to move to another provider. Flash works fine everywhere else. Please look into your website.
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