Jump to content
  • 0

PRT ALERTS WHEN PRO ORDER STOPS


OSCARDAX

Question

I found out a few weeks ago after I contacted IG that if you are live trading PRO ORDER by PRT and the system shuts down, because say IG have significantly increased the minimum stop requirements you are NOT warned of this at all - which is quite shocking to say the least. You are live trading a system with real money, it shuts down (for any number of reasons) and you do not know about it until you log in again !

I cannot understand why the PRT software does not incorporate this simple step i.e. system closes, send the user an email or SMS. I mean when you are trading real money and the system closes it could cost you a lot of money, if you were away for example you could be totally unaware till your return...I did email IG actually a few weeks ago and even they were surprised and said they'd forward this to PRT. But this could take ages to incorporate it into the new version. 

Again I am really surprised here ! 

Link to post

7 answers to this question

Recommended Posts

  • 0

Hi @OSCARDAX, the feature @GraHal mentioned should be coming to IG PRT in the near future however I'm unsure exactly when.

Whilst it will be good when it does, even email is not 100% reliable and that's why there is a level of responsibility on the client to frequently check the state of their ProOrder strategies. As you said this is real money, so it's in your interest to do this.

If you are away you can phone up at any time and check whether any ProOrder trades have been rejected.

Cheers,

Will

  • Like 1
Link to post
  • 0

Yes email and a push notice to the mobile app when systems stops would be an improvement

and if it was possible to open up/access proorder in the mobile app and using this to start and stop systems (and check performance and stopped systems)

it would be even better

 

  • Like 2
Link to post
  • 0

GraHal, many thanks for that, yes hopefully on its way soon by PRT. 

I am ALWAYS (24/7)  in the market with my pro-order system. Hence the only way for my system to stop is generally if IG change the minimum stop required on say the DAX (which I trade) which conflicts with the stop 'set' on my pro-order. So I guess I would tick 'option 2'. 

Out of curiosity I cannot see this live on pro-order at the moment, where did you get that 'Position and order status after stop of systems' snippet from ? ! 

Oscar Dax 

 

  • Like 1
Link to post
  • 0
9 hours ago, Kodiak said:

Yes email and a push notice to the mobile app when systems stops would be an improvement

and if it was possible to open up/access proorder in the mobile app and using this to start and stop systems (and check performance and stopped systems)

it would be even better

 

yes fully agree, i think you can stop pro order on your mobile app though ? 

Link to post
  • 0
9 hours ago, WillA said:

Hi @OSCARDAX, the feature @GraHal mentioned should be coming to IG PRT in the near future however I'm unsure exactly when.

Whilst it will be good when it does, even email is not 100% reliable and that's why there is a level of responsibility on the client to frequently check the state of their ProOrder strategies. As you said this is real money, so it's in your interest to do this.

If you are away you can phone up at any time and check whether any ProOrder trades have been rejected.

Cheers,

Will

Hi Will, yes i fully agree and generally  I do check at the end of the day but technically I should not have to as my system is operating 24/7. Obviously there are always going to be times when you are abroad with a poor signal or say ill at home or any other odd event, an SMS and e-mail from PRT would really help.

Bottom line is that these are meant to be automated systems - if you have to keep checking them or any checking ANY automated system, it ceases to be 'automated' IMHO anymore ! 

Thanks - Oscar Dax 

Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • General Statistics

    • Total Topics
      15,117
    • Total Posts
      73,107
    • Total Members
      61,424
    • Most Online
      5,137
      14/01/21 09:51

    Newest Member
    dk528
    Joined 05/05/21 22:32
  • Posts

    • Hi  For those interested in the Video Gaming industry we recently interviewed the product manager for VanEck Video Gaming & Esports ETF to talk about how the industry will perform as lockdown measures start to ease and what is fueling future growth https://blubrry.com/igtradingthemarkets/74972956/how-investors-can-profit-from-the-growing-video-gaming-and-esports-industry/   Are there any other exciting sectors you would like to see covered on the podcast by an industry expert?
    • Yes I am aware that I have selected the guaranteed stop level as I have been for a while in preparation for when the live account is approved, the live account will have to use a guaranteed stop on each trade, which I think is a good idea as it reduces exposure to risk and the margin required as it is a controlled risk as apposed to an uncapped or un controlled risk. Normally the stop limit on this trade is a minimum of 8 points, in this screen shot it it is set at 30 points which has increased the required margin to $1775, when it is at 8 or 10 the margin would be around $1300. If I set the stop to 139 points the margin will increase to $17,000 or more, obviously blocking the trade with a $10,000 account fund. Thank you for your suggestion,  however it isn't because I have selected a guaranteed stop as I normally do. having given this some thought, I guess if there is excessive price volatility / uncertainty, as there is when the price is at 1.39000 the system sets the GSL very high for protection, the price could easily run away, that being said if it was hit at 139 it would lead to a massive loss, maybe $7000.  
    • Hi guys.  Wanted to thank you guys for viewing my posts and hope you have found it helpful . If anyone has any feedback as to how I can improve them to provide more help please shoot them here.   God Bless CA
×
×
  • Create New...