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How to enable trailing stop loss


yogitree

Question

Ive searched the help section and it says to go to Settings and then Prefernces and allow trailing stop loss.

However when i go to prefernces there is no option to enable trailing stop loss. 

Any help would be appreciated

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Hi @yogitree,  what platform are you using? as you have described sounds like the instructions for the old IG platform  which is 'My account' > 'settings' > 'preferences' scroll down to the trailing stop section.

On the new IG platform there is a blue arrow drop down box next to 'Stop' in the deal ticket. 

 

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Is this for spreadbetting accounts only as the new platform is only on the spreadbetting.

Also in the old platform i still couldn't see the trailing stop-loss in the preferences section.

I've shown screenshots of the only available options below.

Thanks

Johann

3.jpg.a7642ccf4e81e23d0455b05cd02d592e.jpg2.jpg.b1f21e25dc5baf8eff9723bb961d93a0.jpg1.jpg.e2fc8a0c938e91eb10f75a8fee737cd2.jpg

 

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Hi @yogitree,  ok I see the problem, the option for the trailing stop should be directly below the Prorealtime option so you must be on a limited risk account where you can only use guaranteed stops. See pic below.

https://www.ig.com/uk/help-and-support/accounts-and-statements/my-accounts/how-do-i-get-a-limited-risk-spread-betting-or-cfd-account

image.png.d196e0481264143d9d03db2d43617266.png

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