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Adobe Flash (SWF) Charts Deprecated When?

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I haven't been able to view charts on IG (share account) for probably a year or more now.

When will IG migrate them off the deprecated Adobe Flash interface and onto something which works with modern browsers?

 

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@Mr-Yellow,

Wow, a year. That is terrible. I would not be able to trade without analysing the charts. Have you complained via IG's Customer Services?

Maybe there is a fix that IG could advise you on?

Have you rang them? If so what was their response?

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The fix is to use a browser with Flash.

I'm going to avoid doing that. Just as the browsers themselves are.

I really hope they have a plan for charts when Flash goes away entirely.

 

edit: I assume they have the new CFD interface ready to go and will turn it on at some stage. I'd like to start using it now.

 

Edited by Mr-Yellow

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IG have supposedly been working on a updated new shares platform (html) for some time now, they had better get a move on as adobe are planning to withdraw the flash app sometime in 2020. 

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To me it at times seems that IG are 'reactive' rather than 'proactive' with matters such as these. 

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or probably more likely sidetracked, transfering from old to new platform, esma, knockout options, startup in the US ...

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fair, however if there is a legitimate way to resolve this issue and you choose not to take it then that's really on you. But also yes I agree they should look to update.

 

EDIT: I didn't realise it was getting phased out so soon - good to know

Edited by cryptotrader

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On 08/02/2019 at 10:08, Mr-Yellow said:

I haven't been able to view charts on IG (share account) for probably a year or more now.

When will IG migrate them off the deprecated Adobe Flash interface and onto something which works with modern browsers?

 

Yes I have the same problem and tried all the fixes. I have abandoned using IG charts .... don't have these problems with other charting tools. It is very disappointing that IG do not help their clients .... when will their charts work as they used to?

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