Wall Street guaranteed stop level changed?

[rallyartist]

Wall Street instrument has been having min 10 points guaranteed stops for orders. This seems to have changed to 2-3% of underlying price (500-800 points) instead.

I noticed this change halfway through the Friday US trading session. Can I check if anyone knows if this is a permanent or temporary change? Thanks in advance!

[rallyartist]

I've gotten an answer from IG support, sharing his answer here for benefit of other users -

Quote

The minimum guaranteed stop distance is increased on a Friday every week.

 

It will then be reverted back to normal once the markets reopen on Sunday.

 

[CharlotteIG]

On 19/10/2019 at 03:09, rallyartist said:

Wall Street instrument has been having min 10 points guaranteed stops for orders. This seems to have changed to 2-3% of underlying price (500-800 points) instead.

I noticed this change halfway through the Friday US trading session. Can I check if anyone knows if this is a permanent or temporary change? Thanks in advance!

@rallyartist- Apologies for the late response. 

Our stop losses will change if market news is coming out or if we believe the market could be volatile. These changes are not permanent, it's just until we believe we're able to lower them again. 

[dmedin]

13 minutes ago, CharlotteIG said:

Our stop losses will change if market news is coming out or if we believe the market could be volatile.

What was the cause of the big system lock-ups recently that happened to coincide with big moves in the U.S. markets?

[CharlotteIG]

1 hour ago, dmedin said:

What was the cause of the big system lock-ups recently that happened to coincide with big moves in the U.S. markets?

I've spoken to our technical team who mentioned there were some issues last week with MT4 but not our web platform. If you ever have any issues I would advise calling us straight away because we don't want you to miss out. 

 

With regards to the moves on Indices, 'Caseynotes' is always posting useful information in the Indices feed. 

[rallyartist]

Thanks @CharlotteIG for your response and tip!

[CharlotteIG]

19 hours ago, rallyartist said:

Thanks @CharlotteIG for your response and tip!

No problem