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Stock prices frozen on web and mobile


Razzarino

Question

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Most stock prices for U.S. stocks and ETFs on both my web and app accounts are frozen and not updating. This started happening last week.... Can someone please advise a fix?

1 answer to this question

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Posted
On 30/10/2019 at 13:26, Razzarino said:

Most stock prices for U.S. stocks and ETFs on both my web and app accounts are frozen and not updating. This started happening last week.... Can someone please advise a fix?

Hey @Razzarino, thanks for your feedback message. 

After speaking with the technical team they said they haven't hear this issue across all clients. Please contact our help desk and ask to speak with the technical team so they can resolve this for you. 

Thanks :)

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