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IG live chat disabled


mikheilinemsadze

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On 01/03/2020 at 22:54, mikheilinemsadze said:

we all know that IG had worst live chat service but right now i cant even see it.

does someone know whats going on ?

Same issue cant seem to able to access their help chat either - no idea why - i did email them and still waiting a response

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17 hours ago, Guest ano said:

Live chat is completely gone by now.
Wonder why/ IG earns more then enough to have a proper CS

 

When we're busy we shut off live chat so more people are available to pick up calls and respond to emails. We would rather there be a smaller call queue especially when people call to trade. 

All the best but sorry for the inconvenience. 

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