Cannot sell an open position!

[pontys]

Anyone encountered issues when trying to sell off an open position (FTSE), I get the following pop up up message. 
Please advise...

[Caseynotes]

21 minutes ago, pontys said:

Anyone encountered issues when trying to sell off an open position (FTSE), I get the following pop up up message. 
Please advise...

yes, it's saying that due to the fast moving market the price you hit the button at is far gone and you need to retry.

[dmedin]

Try again, then try refreshing (or what the equivalent of refreshing is in an app, usually going to another screen then coming back)

[pontys]

Thank you for clarifying, although I'm new to ig platform this never happened to me in the past.  

[Caseynotes]

1 minute ago, pontys said:

Thank you for clarifying, although I'm new to ig platform this never happened to me in the past.  

that's right it is unusual, the cause was the surprise announcement of the Fed lowering interests rates yesterday which sent the markets into a frenzy. I had the same problem trying to get into a trade.