account approval

[Pannacool]

hi guys can you please approve my account it's been a few days now. thank you

*****

[Longito]

Hello,

I hope you are doing well.

i have same concern. Could you please have a look at my documents, everything was uploded succesfully

 

Thanks,

[Longito]

Hello,

I hope you are doing well.

i have same concern. Could you please have a look at my documents, everything was uploded succesfully 

 

Thanks,

[Jaay]

I am having the same issue - my account has been pending activation for a week or two weeks despite the documents having been verified.

[darrencl]

Hi Charlotte,

 

I have the same issue. It is said that my document is already approved, but I am still stuck in the activate account issue. Could you confirm if there is anything else I need to do?

 

Thanks.

[Guest verify my account]

Hallo
please help me i really need to get started 
i have sent alot of mails and tried to call but i get no reply 
my account still says it needs to be activated even after it was approved 
please kindly get back to me and clear my account because its been weeks now

[jtait20]

Hi Charlotte,

 

Hope you are doing well - I'm having the same issue in regards to account activation. If you find the time could you please remedy this problem as I have successfully uploaded the necessary documents and I am simply awaiting approval?

Thank you!

Kind regards,

Josh

[Guest Poonlord]

Hey charlotte, any chance you can approve my account it’s been some days. Thanks heaps :)

[CharlotteIG]

2 hours ago, Guest Poonlord said:

Hey charlotte, any chance you can approve my account it’s been some days. Thanks heaps

Hey, 

Are you able to make a community account rather than posting as a guest. When you make an account we're able to pass on your community details and then our account opening team are able to find and prioritise you. 

All the best

[Guest Rocky]

hello,  guys can you please approve my account it's been a few weeks now. thank you

[CharlotteIG]

On 17/04/2021 at 06:52, Guest Rocky said:

hello,  guys can you please approve my account it's been a few weeks now. thank you

Hey Rocky, 

If you post as a guest I will not be able to pass on the message. Also you can't post any personal details on the community. 

All the best 

[RashidShares78]

Hi @CharlotteIG.

Similar to the people above, I've also been waiting a while to have my account approved. Can this be looked into?

 

Thanks,

Rashid

[CharlotteIG]

On 01/05/2021 at 14:56, RashidShares78 said:

Hi @CharlotteIG.

Similar to the people above, I've also been waiting a while to have my account approved. Can this be looked into?

 

Thanks,

Rashid

Thank you for letting me know. 

I've reached out to our account opening team to check the account progress. They will relay information to our new business team. If they need anything more from you they will reach out. 

At the moment they're quite busy so please do give them some time but if you think it's taking to long do reach out to me or the team. 

All the best 

[RashidShares78]

On 06/05/2021 at 17:02, CharlotteIG said:

Thank you for letting me know. 

I've reached out to our account opening team to check the account progress. They will relay information to our new business team. If they need anything more from you they will reach out. 

At the moment they're quite busy so please do give them some time but if you think it's taking to long do reach out to me or the team. 

All the best 

Hi @CharlotteIG. 

I still haven't had my account approved and believe it's been a month since I sent the original request. Can you look into my account?

 

Regards,

Rashid

[RashidShares78]

Hi @CharlotteIG. It's been over a month since we last spoke. Any updates on why account approval is taking so long?

Regards,

Rashid

[Guest asimnajeeb12]

why not activate aa my account

[AndaIG]

Hi @asimnajeeb12

Thanks for the question

We have reached out to your account manager, they will be in touch shortly regarding activating your account. 

Thanks

Anda