LeoTrader

Okay, not a major outage but trading was still disrupted for many clients that day, enough for IG to recognise the issues and reflect it on the service status page. The platforms were accessible but very glitchy, failing to process client orders and display charts correctly. Not being able to close a profitable trade to then see it turn deep into loss would still be considered pretty major by those affected.

There was an outage in March:

How come they've not learnt from the last time it happened to prevent it from happening so soon after? Platform stability is now an ongoing issue when it didn't used to be. At least the forum never goes down, eh.

Maybe it's someone's last day. 😂

Exactly what I was wondering. Look what this client got:

Yep. The image is a cropped screenshot of my chart. When I tapped on Batman, it disappeared. I would love to hear them explain that!

Very unusual visuals indeed. I kept seeing this. Not a glitchy overlay from something I was viewing on another app but something the IG Trading app produced. Someone's got a sense of humour. 😆

It's not just demo that's playing up. Live trading is affected too. Platform stability has been a real issue lately and isn't acceptable. I guess they're doing their best considering the world is ending due to the coronapocalypse.

I wonder how their UK offering will compare to all the other commission-free UK brokers (I can think of four off the top of my head). Free of fees or not, if your share dealing account isn't in a tax wrapper like an ISA or SIPP then you'll still be liable to pay dividend and capital gains tax on your profits. Of course, Robinhood aren't tax advisers so they don't have to tell clients this. Even though they're late to the UK market, they'll probably steam ahead like they did in the US. It will be interesting to see how/if established brokers respond to the extra competition.

Thanks for your reply, @CharlotteIG. That's good to know.

Hi @CharlotteIG, Out of interest, what would constitute 'large size' on a market with deep liquidity like the FX majors? By advanced orders, do you mean accepting partial fills and/or using market orders over the default 'current price or better'?

Not just me then. @Bambam, I haven't contacted IG about it as it doesn't prevent me from trading and I doubt anything would be done about it in the short term. I just wondered if other platform users were also affected. Also, IG staff read the forums so will know the issue exists. @ChrisN, I think it is a bug. I hope so, anyway. It's a rubbish feature update if not! @RedEyedJoe, I did find them useful so the sooner they're back the better but it's no biggie.

It's definitely on. I have the feed displayed with the 'All' tab selected to display both tweets and notifications. I can see lots of tweets but no dealing notifications. They don't show on the 'Notifications' tab either. Dealing notifications are switched on in the account settings and I'm still receiving push notifications to my phone.

Normally, dealing notifications (for when a trade opens or closes) appear in the notifications feed on the right-hand side of the web platform, along with financial tweets. For the past few weeks I've not been getting any dealing notifications, only IGTV alerts. Has anyone else got this problem or is it just me?

All these replies only showed after I just posted. What @BigDeal said!