Jump to content
  • 0

Technical error


hanitanatalie

Question

18 answers to this question

Recommended Posts

  • 1
On 27/07/2020 at 20:39, hanitanatalie said:

Hi

I am unable to access my web platform. When I click into my trading account there is no response from the web platform. according to the code there are 4 errors.

See attached

Please assist ASAP

2020-07-27.png

I've got the same problem.

The same problem, whether Chrome , Edge or IE.

Adobe Flash installed, and allowed. Cache history ,etc deleted.

Problem stays the same ... cannot open New Platform . Only get the IG sticker . Can open old platform.

  • Like 1
Link to comment
  • 0

Reply I got this morning. Still not owrking.

 

Thanks for your email.

We have had several reports of clients currently experiencing issues accessing the platform due to network issues. We’re working to resolve these urgently. Our sincere apologies for any inconvenience caused and please login to IG mobile app to manage your positions.

Link to comment
  • 0
6 hours ago, MK-Julian said:

I'm afraid if you are expecting any help from IG you are in the wrong place. You need to troll them on Twitter and they may actually take notice.

Haha, I tried that the other day (I had a long trade on gold which didn't close when it hit and exceeded my limit) and they totally ignored me there as well.

If you're persona non grata they will just ignore you entirely.  :D 

Link to comment
  • 0
10 hours ago, willian said:

I've got the same problem.

The same problem, whether Chrome , Edge or IE.

Adobe Flash installed, and allowed. Cache history ,etc deleted.

Problem stays the same ... cannot open New Platform . Only get the IG sticker . Can open old platform.

Hi , i have been experiencing the same problem, how do i open  the old platform?

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      23,561
    • Total Posts
      96,853
    • Total Members
      44,135
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    CBusst
    Joined 28/11/23 15:58
  • Posts

    • DXY updated chart - note discount on previous chart should have been premium 
    • I believe this is nothing but a witch hunt cos apparently Binance is on its way to been the biggest company world over. Also, there are rumours that all this hapenings could be BlackRock making a move to clear the house ahead of the most awaited ETF. Notwithstanding, i took precautionary measures and moved my funds to Bitget and Bybit, better to be safe than sorry yah.
    • Crypto industry maybe seen as one of the fastest growing industries in the world today, boasting of a remarkable growth that is capable of making many forget in a hurry all the hurdles it had to beat during its infancy. Although not void of limitations still, no industry is anyways, it has well exceeded early expectations and earned global interest. So scrolling through my Instagram feeds today and seeing the footballing icon and 8th time Ballon d'or winner, Lionel Messi’s post of him celebrating his 1 year anniversary partnership with the crypto exchange, Bitget, I was left reminiscing all the challenges the industry had to overcome to get to where it is today. As a crypto enthusiast who is eager to see the industry reach greater heights, such high-profile partnership thrills me. For one, for the industry to leap further, the issue of lack of trust must be resolved. Lionel Messi well understands his position in his country Argentina as a demi-god, his 500m global followers on IG idolise him. He and his crew must have done their background checks before endorsing the crypto exchange to protect his reputation and also for his followers’ interest. The global reach from this partnership is also a win for the exchange and the industry in general. It portrays the exchange as trustworthy and reliable, and readily welcomes newbies, further boosting crypto adoption. 2009-2023 has been an adventurous journey for the crypto industry, there might have been some tides here and there but the ship is sailing smoothly. Has crypto industry striked mainstream adoption to afford sealing high-profile partnerships like this? 
×
×
  • Create New...
us