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Technical error


hanitanatalie

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On 27/07/2020 at 20:39, hanitanatalie said:

Hi

I am unable to access my web platform. When I click into my trading account there is no response from the web platform. according to the code there are 4 errors.

See attached

Please assist ASAP

2020-07-27.png

I've got the same problem.

The same problem, whether Chrome , Edge or IE.

Adobe Flash installed, and allowed. Cache history ,etc deleted.

Problem stays the same ... cannot open New Platform . Only get the IG sticker . Can open old platform.

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Reply I got this morning. Still not owrking.

 

Thanks for your email.

We have had several reports of clients currently experiencing issues accessing the platform due to network issues. We’re working to resolve these urgently. Our sincere apologies for any inconvenience caused and please login to IG mobile app to manage your positions.

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6 hours ago, MK-Julian said:

I'm afraid if you are expecting any help from IG you are in the wrong place. You need to troll them on Twitter and they may actually take notice.

Haha, I tried that the other day (I had a long trade on gold which didn't close when it hit and exceeded my limit) and they totally ignored me there as well.

If you're persona non grata they will just ignore you entirely.  :D 

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10 hours ago, willian said:

I've got the same problem.

The same problem, whether Chrome , Edge or IE.

Adobe Flash installed, and allowed. Cache history ,etc deleted.

Problem stays the same ... cannot open New Platform . Only get the IG sticker . Can open old platform.

Hi , i have been experiencing the same problem, how do i open  the old platform?

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    • AUDUSD Elliott Wave Analysis Trading Lounge Day Chart, Australian Dollar/U.S.Dollar (AUDUSD) Day Chart AUDUSD Elliott Wave Technical Analysis   FUNCTION: Trend MODE: corrective STRUCTURE: orange wave C POSITION: navy blue wave 2 DIRECTION NEXT HIGHER  DEGREES: navy blue wave 3 DETAILS:orange wave C of navy blue wave 2 is in play. Wave Cancel invalid level: 0.63628 The AUDUSD Elliott Wave analysis on the day chart examines a trend within a corrective phase. The current wave structure is identified as orange wave C, which is part of the larger navy blue wave 2. This analysis indicates that the market is experiencing a corrective wave before potentially resuming its primary trend direction.   The function of this analysis is to track the trend, with the mode specified as corrective. This means the market is currently undergoing a reversal or consolidation within the larger trend. The specific structure being observed is orange wave C, indicating that the correction is still in progress and has not yet concluded.   In terms of positioning, the analysis places the current market activity within navy blue wave 2. This wave typically represents a retracement or pullback following an initial impulsive wave, in this case, likely navy blue wave 1. The market is expected to complete the corrective phase of orange wave C before transitioning into the next phase, navy blue wave 3, which usually signifies a return to the primary trend direction.   The direction for the next higher degrees is identified as navy blue wave 3, suggesting an anticipated upward movement following the completion of the current corrective wave. This implies that once orange wave C concludes, the market should resume its upward trend, moving into a more impulsive phase.   A critical aspect of this analysis is the wave cancel invalid level, set at 0.63628. This level is essential for maintaining the validity of the current wave count. If the market price drops below this level, it would invalidate the existing wave structure, necessitating a reassessment of the Elliott Wave analysis and potentially altering the expected market direction.   In summary, the AUDUSD day chart analysis shows the market in a corrective phase, specifically within orange wave C of navy blue wave 2. This phase is expected to conclude before the market resumes its primary trend direction with navy blue wave 3. The wave cancel invalid level at 0.63628 is crucial for the validity of the current wave count, guiding traders in anticipating future market movements based on the Elliott Wave principles.   AUDUSD Elliott Wave Analysis Trading Lounge 4 Hour Chart, Australian Dollar/U.S.Dollar (AUDUSD) 4 Hour Chart AUDUSD Elliott Wave Technical Analysis   FUNCTION:Counter Trend MODE: corrective STRUCTURE: orange wave C POSITION: navy blue wave 2 DIRECTION NEXT HIGHER DEGREES: navy blue wave 3 DETAILS:orange wave C of navy blue wave 2 is in play. Wave Cancel invalid level: 0.63628 The AUDUSD Elliott Wave analysis on the 4-hour chart focuses on a counter-trend movement within a corrective phase. The analysis identifies the current wave structure as orange wave C, which is part of the larger navy blue wave 2. This positioning indicates that the market is in the midst of a corrective wave before potentially resuming its primary trend direction.   The primary function of this wave analysis is to understand the counter-trend movement. The mode is corrective, meaning that the market is currently undergoing a temporary reversal or consolidation within the larger trend. The specific structure being observed is orange wave C, suggesting that the correction is still unfolding and has not yet completed.   In terms of positioning, the analysis places the current market activity within navy blue wave 2. This wave typically represents a retracement or pullback after an initial impulsive wave, in this case, potentially navy blue wave 1. The market is expected to complete the corrective phase of orange wave C before transitioning into the next phase, navy blue wave 3, which usually signifies a return to the primary trend direction.   The analysis highlights the direction for the next higher degrees as navy blue wave 3, indicating an anticipated upward movement following the completion of the current corrective wave. This suggests that once orange wave C concludes, the market should resume its upward trend, moving into a more impulsive phase.   A critical aspect of this analysis is the wave cancel invalid level, set at 0.63628. This level is crucial for maintaining the validity of the current wave count. If the market price falls below this level, it would invalidate the existing wave structure, requiring a reassessment of the Elliott Wave analysis and potentially altering the expected market direction.   In summary, the AUDUSD 4-hour chart analysis shows the market in a corrective phase, specifically within orange wave C of navy blue wave 2. This phase is expected to conclude before the market resumes its primary trend direction with navy blue wave 3. The wave cancel invalid level at 0.63628 is vital for the validity of the current wave count, guiding traders in anticipating future market movements based on the Elliott Wave principles.   Technical Analyst : Malik Awais Source : Tradinglounge.com get trial here!  
    • ASX: BRAMBLES LIMITED - BXB  Elliott Elliott Wave Technical Analysis TradingLounge (1D Chart)   Greetings, Our Elliott Wave analysis today updates the Australian Stock Exchange (ASX) with BRAMBLES LIMITED - BXB. We see that BXB seems to have completed wave (ii)-orange, but needs to push a little higher to confirm this view. And wave (iii)-orange may return to push higher.   ASX: BRAMBLES LIMITED - BXB  Elliott Wave Technical Analysis   ASX: BRAMBLES LIMITED - BXB  1D Chart (Semilog Scale) Analysis Function: Major trend (Minuette degree, orange) Mode: Motive Structure: Impulse Position: Wave (iii)-orange Details: The short-term outlook shows some evidence that wave (ii)-orange has ended, wave c-grey has fully broken down into 5 waves. Now is the time for wave (iii)-orange to open to push higher. Invalidation point: 13.88   ASX: BRAMBLES LIMITED - BXB  Elliott Wave Technical Analysis TradingLounge (4-Hour Chart) ASX: BRAMBLES LIMITED - BXB  Elliott Wave Technical Analysis ASX: BRAMBLES LIMITED - BXB  4-Hour Chart Analysis Function: Major trend (Subminuette degree, grey) Mode: Motive Structure: Impulse Position: Wave ((4))-navy of Wave i-grey Details: The shorter-term outlook shows that wave (iii)-orange is unfolding to push higher, it is subdividing into wave i-grey, and may complete soon. Following this, wave ii-grey opens to push a little lower, and then wave iii-grey is ready to return to push higher. We will look for a Long Trade Setup when Medium Level 15.00 becomes support. Invalidation point: 13.88   Conclusion:   Our analysis, forecast of contextual trends, and short-term outlook for ASX: BRAMBLES LIMITED - BXB  aim to provide readers with insights into the current market trends and how to capitalize on them effectively. We offer specific price points that act as validation or invalidation signals for our wave count, enhancing the confidence in our perspective. By combining these factors, we strive to offer readers the most objective and professional perspective on market trends.   Technical Analyst: Hua (Shane) Cuong, CEWA-M (Master’s Designation). Source : Tradinglounge.com get trial here!  
    • Elliott Wave Analysis TradingLounge Daily Chart, Binance coin/ U.S. dollar(BNBUSD) BNBUSD Elliott Wave Technical Analysis Function: Counter Trend Mode: Corrective Structure: Zigzag position: Wave A Direction Next higher Degrees: wave (4) Wave Cancel invalid level:  Details: It was corrected in Wave 4 before increasing again in Wave 5. Binance coin/ U.S. dollar(BNBUSD)Trading Strategy: It looks like the third wave has ended at the level of 720.6 and the price is entering a correction period in the fourth wave. This was a short-term earthquake before increasing again in the fifth wave. Therefore, the overall picture is still in an upward trend. Look for opportunities from the completion of the correction to rejoin the trend. Binance coin/ U.S. dollar(BNBUSD)Technical Indicators: The price is below the MA200 indicating an Uptrend, The Wave Oscillator is a Bullish Momentum.   Elliott Wave Analysis TradingLounge H4 Chart, Binance coin/ U.S. dollar(BNBUSD) BNBUSD Elliott Wave Technical Analysis Function: Counter Trend Mode: Corrective Structure: Zigzag position: Wave A Direction Next higher Degrees: wave (4) Wave Cancel invalid level:  Details: It was corrected in Wave 4 before increasing again in Wave 5. Binance coin/ U.S. dollar(BNBUSD)Trading Strategy: It looks like the third wave has ended at the level of 720.6 and the price is entering a correction period in the fourth wave. This was a short-term earthquake before increasing again in the fifth wave. Therefore, the overall picture is still in an upward trend. Look for opportunities from the completion of the correction to rejoin the trend. Binance coin/ U.S. dollar(BNBUSD)Technical Indicators: The price is below the MA200 indicating an Uptrend. The Wave Oscillator is a Bullish Momentum.   Technical Analyst : Kittiampon Somboonsod Source : Tradinglounge.com get trial here!  
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