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Compliance linked accounts


TokyoPink

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I need to have my accounts linked to my firm as I work in financial services.  I have submitted a form in December for this but can't find out if it has been done and I can't get any response from IG helpdesk or the people administering this compliance feed.

I'd appreciate it if anyone has any advice.  I'd also like to know if people generally find IG support good?  I'm not getting a response and, while I'd like to move my other accounts from HL, I don't want to move anything to an unresponsive company.

Thanks!

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On 06/04/2021 at 21:20, TokyoPink said:

I need to have my accounts linked to my firm as I work in financial services.  I have submitted a form in December for this but can't find out if it has been done and I can't get any response from IG helpdesk or the people administering this compliance feed.

I'd appreciate it if anyone has any advice.  I'd also like to know if people generally find IG support good?  I'm not getting a response and, while I'd like to move my other accounts from HL, I don't want to move anything to an unresponsive company.

Thanks!

Hey, 

Thanks for your post. 

I've had someone search for your email and action it by the end of the week. 

With regards to IG as a business it wouldn't be fair to give you that information as I work here but others on the community should be more than happy to help :) 

All the best, 

Charlotte 

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