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Call to close


GLS1172

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Hi, I hold stock in Valereum Blockchain (previously Thames Holdings/ PCGE) and there is a note on the platform saying 'Call to Close'. 

What does this mean?

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1 hour ago, GLS1172 said:

Hi, I hold stock in Valereum Blockchain (previously Thames Holdings/ PCGE) and there is a note on the platform saying 'Call to Close'. 

What does this mean?

Hey, 

The reason the stock's on phone dealing is because it's now trading on NEX which is a different London stock exchange we don't support yet so you have to call us to close it. This means you will have to call us to close your position. 

It's also on non-leveraged only meaning you can't open any new positions on a leveraged account (CFD & Spread betting).

image.png

Apologies for the inconvenience. 

All the best

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15 hours ago, CharlotteIG said:

Hey, 

The reason the stock's on phone dealing is because it's now trading on NEX which is a different London stock exchange we don't support yet so you have to call us to close it. This means you will have to call us to close your position. 

It's also on non-leveraged only meaning you can't open any new positions on a leveraged account (CFD & Spread betting).

image.png

Apologies for the inconvenience. 

All the best

Thank you. What number do I call?

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25 minutes ago, GLS1172 said:

Thank you. What number do I call?

try looking in the info dropdown box on the deal/order ticket, if not there you may have to phone the helpdesk and ask for the dealing desk.

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