Jump to content
  • 0

Using Live Chat


afshin

Question

I am really confused about this site. Every time I need going to live chat to ask any question I cant find it while I see this option many times when I dont need it. Can any body tell me how can I simply find the **** "Live chat" when I really need it? I cant understand why this option is not always available very simply  as many other trading sites that you can see the "Live chat" option any time you need to use it.

thanks

Link to comment

5 answers to this question

Recommended Posts

  • 0
4 hours ago, afshin said:

I am really confused about this site. Every time I need going to live chat to ask any question I cant find it while I see this option many times when I dont need it. Can any body tell me how can I simply find the **** "Live chat" when I really need it? I cant understand why this option is not always available very simply  as many other trading sites that you can see the "Live chat" option any time you need to use it.

thanks

The chat service is pulled if all hands are needed to answer the phones which is a regular occurrence as for over a year now IG never has enough staff to do the basics.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...