Replacing IG 2FA with standard 2FA system

[SelfIsolating2021]

Hi Support

Given all the negative feedback I see on Google Play about your in house generated 2FA app, please will I G consider moving to a standard 2FA app, such as Google Authenticator.

I cannot risk implementing your home grown flakey app, hence my account is at greater risk of a hack, than other platforms I use. This is going to cost I G business, if it doesn't bring 2FA up to standard in 2021.

Best regards

 

[JakubIG]

Hi @SelfIsolating2021,

Thanks for your feedback. 

The upper management is already discussing this however I will forward your message in order to push this further.

Thanks,

Jakub

[hkominos]

Same here. This makes me SUPER worried and I have withheld from making further investments ATM.

[MongiIG]

On 27/07/2021 at 11:19, SelfIsolating2021 said:

Hi Support

Given all the negative feedback I see on Google Play about your in house generated 2FA app, please will I G consider moving to a standard 2FA app, such as Google Authenticator.

I cannot risk implementing your home grown flakey app, hence my account is at greater risk of a hack, than other platforms I use. This is going to cost I G business, if it doesn't bring 2FA up to standard in 2021.

Best regards

 

 

On 08/01/2022 at 16:39, hkominos said:

Same here. This makes me SUPER worried and I have withheld from making further investments ATM.

Hi Community members,

We will be hosting a IG Client Feedback Session - Multi-Factor Authentication. Please see below for more details.

 

All the best - MongiIG