Jump to content
  • 0

Viewing Morning Call and Charting the Markets


JimPax

Question

Up until recently I could click on a link in the Notifications column in order to view both IG's Morning Call and the Charting the Markets show in mid morning. Those links are no longer appearing. Am I missing a trick here, please?

 

Jim

  • Like 1
Link to comment

12 answers to this question

Recommended Posts

  • 0
On 01/11/2021 at 10:49, JimPax said:

Up until recently I could click on a link in the Notifications column in order to view both IG's Morning Call and the Charting the Markets show in mid morning. Those links are no longer appearing. Am I missing a trick here, please?

 

Jim

 

On 03/11/2021 at 14:03, Samosata said:

Hi, yes it is there at 8.09 but will it return to 07.30 or will we have to go to IGTV live to see relevant analysis before the open? Thanks

 

Hi @JimPax and @Samosata

Update: IGTV on demand on the community and notifications on the web trading platform are resolved and working again. 

Thank you for your patience and apologies for the inconvenience. 

 

All the best - MongiIG

Link to comment
  • 0
3 hours ago, JimPax said:

Up until recently I could click on a link in the Notifications column in order to view both IG's Morning Call and the Charting the Markets show in mid morning. Those links are no longer appearing. Am I missing a trick here, please?

 

Link to comment
  • 0
22 hours ago, JimPax said:

Up until recently I could click on a link in the Notifications column in order to view both IG's Morning Call and the Charting the Markets show in mid morning. Those links are no longer appearing. Am I missing a trick here, please?

 

Jim

Hi @JimPax

Please try and view from the IG platform. Select News & Analysis and then select video. Then you should be able to watch early morning call and charting the markets once they are uploaded.

image.png

 

All the best - MongiIG

Link to comment
  • 0

Hi MongiIG, I have the same issue and it is still not working properly. In the video tab of News and Analysis the November 1st Early Morning Call appeared much later and  still contains no link to the content and today's Early Morning call is nowhere to be found. Clearly there is a technical problem here and why cannot it be linked in notifications as before anyway? Thanks.

The day cannot begin without Gerry and Josh!

Link to comment
  • 0
46 minutes ago, Samosata said:

Hi MongiIG, I have the same issue and it is still not working properly. In the video tab of News and Analysis the November 1st Early Morning Call appeared much later and  still contains no link to the content and today's Early Morning call is nowhere to be found. Clearly there is a technical problem here and why cannot it be linked in notifications as before anyway? Thanks.

The day cannot begin without Gerry and Josh!

Hi @Samosata

Todays early morning call 2nd November 2021, is showing. Please check your side.

image.png

Links for notification, could you please send a screenshot to helpdesk.uk@ig.com . The helpdesk and IT support team will be able to have a look into it and come back to you.

All the best - MongiIG

Link to comment
  • 0
On 01/11/2021 at 10:49, JimPax said:

Up until recently I could click on a link in the Notifications column in order to view both IG's Morning Call and the Charting the Markets show in mid morning. Those links are no longer appearing. Am I missing a trick here, please?

 

Jim

 

1 hour ago, Samosata said:

Hi MongiIG, I have the same issue and it is still not working properly. In the video tab of News and Analysis the November 1st Early Morning Call appeared much later and  still contains no link to the content and today's Early Morning call is nowhere to be found. Clearly there is a technical problem here and why cannot it be linked in notifications as before anyway? Thanks.

The day cannot begin without Gerry and Josh!

Hi @JimPax and @Samosata

You can also follow this forum. I do post the website links as well, you can visit here while our technicians from IT have a look into the issue on the IG trading platform. Thanks

 

All the best - MongiIG

Link to comment
  • 0
30 minutes ago, Samosata said:

Hi Anda,

I guess you know but it is still not appearing in News and Analysis / video tab either. See screenshot at 08.03 this morning.

 

466598148_Screenshot2021-11-03at08_03_26.thumb.jpg.4133fc352f5e82867bd82b7b8ca637d7.jpg

Hi @Samosata

Early morning call video was uploaded at 08:09 this morning. Please kindly check if it is showing your side. Thanks

image.png

 

All the best - MongiIG

Link to comment
  • 0
2 hours ago, Samosata said:

Hi, yes it is there at 8.09 but will it return to 07.30 or will we have to go to IGTV live to see relevant analysis before the open? Thanks

 

Hi @Samosata

As mentioned before above, our IT team is working at resolving the problem under the following reference number INC0593711. Once the notifications and IGTV for the 07:30 live is resolved we will notify.

Apologies for the inconvenience. 

 

All the best - MongiIG

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      21,278
    • Total Posts
      90,906
    • Total Members
      41,389
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    stephenxyz
    Joined 06/02/23 14:41
  • Posts

    • Charting the Markets - February 6, 2023 FTSE 100, DAX and S&P 500 tiptoe lower following strong US jobs report. EUR/USD and GBP/USD are topping out while EUR/GBP rallies. And gold, Brent crude, and natural gas head lower, as payrolls strengthen the dollar.                         This is here for you to catch up but if you have any ideas on markets or events you want us to relay to the TV team we’re more than happy to.
    • Natural gas has been in a consistent downtrend over recent months, and Joshua Mahony expects to see this decline continue. Josh therefore favours a short position, with a stop-loss at 2630 and target of 2232. He also looks back at the recent EUR/USD, USD/JPY, aluminium, and USD/CAD trades. Joshua Mahony | Senior Market Analyst, London | Publication date: Monday 06 February 2023           
    • What do we now know about the economic outlook given the meetings this week at the Federal Reserve (Fed), Bank of England (BoE) and European Central Bank (ECB)? IGTV’s Jeremy Naylor caught up with foreign exchange analyst Richard Snow, from Daily FX, who discussed the potential continuation of the long EUR/USD trade. Jeremy Naylor | Writer, London | Publication date: Friday 03 February 2023   
×
×
  • Create New...