I cannot login with IG API Companion

[MaximusFred]

 

I do not manage to login using IG API Companion with Demo account. I get below error. I provide correct API Key, User Name and Password but I do not succeed. I do not understand what security issue there is? Invalid details?

Does anyone know what might be wrong?

HTTP 400

status: error


cache-control: no-cache, no-store
content-length: 61
content-type: application/json

 

{
    "errorCode": "error.security.invalid-details"
}

[ArvinIG]

4 hours ago, MaximusFred said:

 

I do not manage to login using IG API Companion with Demo account. I get below error. I provide correct API Key, User Name and Password but I do not succeed. I do not understand what security issue there is? Invalid details?

Does anyone know what might be wrong?

HTTP 400

status: error


cache-control: no-cache, no-store
content-length: 61
content-type: application/json

 

{
    "errorCode": "error.security.invalid-details"
}

Hi @MaximusFred,

This error code is usually due to the fact that your account is locked due to password failure.
 

Please reach out to the helpdesk to unlock your account.

Thank you - Arvin
 

[MaximusFred]

On 11/04/2022 at 03:40, ArvinIG said:

Hi @MaximusFred,

This error code is usually due to the fact that your account is locked due to password failure.
 

Please reach out to the helpdesk to unlock your account.

Thank you - Arvin
 

Hi, I havn't done any changes but login is now working successfully. I can now also implement this in own python code connecting to the IG.com API. Now the challenge is to get historical data for different epic's as individual stocks. I have not got that to work yet. I get error code. Error: request failed with code: 403:{"errorCode":"unauthorised.access.to.equity.exception"}

 

[ArvinIG]

On 23/04/2022 at 19:52, MaximusFred said:

Hi, I havn't done any changes but login is now working successfully. I can now also implement this in own python code connecting to the IG.com API. Now the challenge is to get historical data for different epic's as individual stocks. I have not got that to work yet. I get error code. Error: request failed with code: 403:{"errorCode":"unauthorised.access.to.equity.exception"}

 

Hi @MaximusFred,

For further assistance, please reach out to webapisupport@ig.com.

Thank you - Arvin

[PatrickGNT]

I have the same problem with API companion

Live is no problem , only problem with DEMO

Edited November 3, 2022 by PatrickGNT

[PatrickGNT]

It's working for only DEMO Login at OAuth but no functions ware working...

[OfentseIG]

1 hour ago, PatrickGNT said:

It's working for only DEMO Login at OAuth but no functions ware working...

Hi @PatrickGNT

Please send an email to webapisupport@ig.com 

Please attach the screenshot and provide more information for further assistance. All the best, OfentseIG

[PatrickGNT]

Thanks to Support team as they explained :  put 'CFD' demo as 'default' ( in mobile app )
I found also this related :