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MT4 and Login Issue Numbers


Guest Imran

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Guest Imran

Hi All - Having an issue when logging in MT4 on my demo account on my phone. It will ask me to use numbers for my login even though my login is with characters? Any suggestion?

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Your MT4 account should have a 5 digit login, purely numerical, which we would have sent via email. Please check your junk folder in case the email is in there. If not you're going to need to drop us an email at helpdesk@ig.com with your name, DOB, and address to request a reminder. 

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9 hours ago, Guest Imran said:

Hi All - Having an issue when logging in MT4 on my demo account on my phone. It will ask me to use numbers for my login even though my login is with characters? Any suggestion?

Hi Imran,  the login for your  mt4 accounts should have come from IG and is all numbers and can't be changed, only the password can be changed. 

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