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Question
DaveR
The tearoff charts and tickets are not updating when using the web based platform via Chrome (i always use tearoff charts), this is not good as the charts within Workspace are laggy when trying to apply indicators or move drawings/text labels.
I originally reported this ~ 09.30 BST 20th Aug and Support suggested that i was only one to report this problem and I should uninstall Chrome then reinstall to see if this fixes, I felt like I was not being taken seriously and couldnt believe anyone else had not experienced same issue or reported the same problem !
I didnt uninstall/reinstall Chrome as i was very aware that IG Support would not offer support should this action cause other issues with my set-up but later same morning i proved that the same issue was happening on 3 different machines, all using web based platform on both live and demo accounts.
Has anyone else experienced tearoff charts/tickets not updating in Chrome and how have you overcome this ?, yes I could use the charts within Workspace but as said above these are too laggy, I have now waited almost 48 hrs for a formal response from IG !
Edited by DaveRPoor grammar edit
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