[Dividend Adjustments 29th August 2022 - 5th September 2022]

On 27/08/2022 at 18:20, owdsyk0 said:

what is significanc of ent. shown in red type? 

Hi @owdsyk0,

The red adjustments represent special dividends.

Thank you - Arvin

[Dividend Adjustments 8th August 2022 - 15th August 2022]

On 11/08/2022 at 06:59, Beckybeech said:

why are dividends showing as a large adjustment on my account?

Hi @Beckybeech,

Thank you for your comment.

It’s important to remember that leveraged index traders can neither profit nor lose from these price movements, as they’re scheduled public events. Where a trader able to profit from these movements, they’d simply place a large short position just before the adjustment and close out just after, locking in the drop in the value.

If you have an open position through a dividend adjustment, we’ll ensure that there is no material impact on you by either crediting or debiting your ledger with the exact amount you have incurred as additional running loss/profit due to the dividend adjustment.

You can find further information with example here.

All the best - Arvin

[UK Consolidated Tax Certificates (CTC) Statements]

12 hours ago, Ben5109 said:

Hey team,

should I still be getting 'No data found' when looking for my annual statement? Because it is still not there yet. 

Hi @Ben5109,

Please follow the steps on the link below:
https://www.ig.com/au/help-and-support/accounts-and-statements/statements/how-to-generate-a-statement-or-an-account-ledger-summary

If the dividend payments received are normal dividends, this statement will be available the month after the financial year has concluded. However, if you’ve received dividends from an attribution managed investment trust (AMIT), your statement may be generated as late as October, as we can only include that information once we’ve received a breakdown from the company concerned.

I hope that it helps.

All the best - Arvin

[Market Details Poll]

On 23/07/2022 at 05:23, GDog said:

Charging a fee for voting services or a confirmation letter is very poor. Most other brokers offer this service free.  Charging money for a letter saying you own shares is poor

Hi @GDog,

IG operates under a direct custody model. This means shares purchased through IG will be held by Citi as the legal owner, with IG as the beneficial owner, and the client as the ultimate beneficial owner. Therefore we do not have direct access to voting and such documentation.

We do need to raise a request on our end to provide you with these services.

I will forward your feedback to the relevant department to be reviewed.

Thank you - Arvin

[Dividend Adjustments 27th June 2022 - 4th July 2022]

2 hours ago, Blunders said:

Hi Arvin, I'm not sure this fully relates to what you posted but here goes.

I received a dividend from PPK group on 29/06/22 only to have it taken back on 04/07/22, why was that?

Hi @Blunders,

Thank you for your message. It seems that a credit of AUD 7.02 , the corporate action team was advised that the company cancelled the dividend, therefore that amount was debited.

I hope that it helps !

If you need further information feel free to reach out to helpdesk.au@ig.com

All the best - Arvin

[IG Charts Request Poll]

Hi @alltimehigh0,

Thank you for your feedback. I will forward your suggestion to our development team.

All the best - Arvin

[Dividend Adjustments 6th September 2021 - 13th September 2021]

1 hour ago, TommyB said:

What do the brackets mean on Australia 200 e.g. on Monday it says 2.9 (2.9)?

Hi @TommyB,

It's to indicate that there is a special dividend.

Thank you - Arvin

[Can I trade share options with IG?]

On 23/06/2021 at 03:43, CharlotteIG said:

Thank you for these kind words! I will pass this feedback onto our developers to show the impact adding equities options to the platform will have for traders

All the best 

Hi Gavy,

You can trade our full range of share options over the phone, on 0800 409 6789. As long as there is a tradable option in the underlying, we offer all options on shares in the FTSE® 100, the DOW 30, the S&P 500, the Nasdaq 100 and some large cap Canadian and Australian stocks, as well as on a large selection of European options traded on Eurex or Euronext.

What are the dealing hours of share options?

Dealing hours for share options are as follows:

• UK share options: 08:00–16:30 (London time)
• American share options: 14:30–21:00 (London time)*
• European shares: Market hours for the relevant exchange. Please ask for current details
• Australian share options: 10:00-15:55 (Sydney time)*

*It may sometimes not be possible to quote a particular share option if there is no price being published in the underlying market.

I hope that it helps.

All the best - Arvin