ArvinIG

Hi Dean, I replied to your other post. The easiest way to find a stock or market is via the search bar on the platform: Thank you - Arvin

Hi @deanlawrence, to find a particular stock or market, the easiest way is to use the search bar at the top left-hand corner of the platform. Please see image below: All the best - Arvin

Hi Kitchlad1, could you please send us a screenshot of the issue you are facing at helpdesk.uk@ig com? Our helpdesk will be able to assist you in your shares transfer. Thank you - Arvin

Hi Hampson1959, i can see that your account is active, usually once you send your document it goes in a queue and the account opening team will review your documents ASAP to open your account. Thank you - Arvin

Hi @MitraJ, the "NCR_POSITIONS_ON_CR_ACCOUNT", means "Non Controlled risk position on a controlled risk account". The reason you are having this rejection message is because your are under a limited risk account. A limited risk account ensures that you will not lose more than the initial deposit required to open your trades by requiring you to attach a guaranteed stop to all your positions. Guaranteed stops provide you with protection against slippage, but you may still be exposed to currency risk if you trade in a currency other than your base currency. You will not be able to use other types of stops, like trailing stops. I hope that it helps. All the best - Arvin

Hi DeeAye, it seems that the API / IG labs website is working on our end https://labs.ig.com/gettingstarted. You can try to delete your cache and cookies it might help accessing the page properly. The FAQ https://labs.ig.com/faq answers to common questions, if you need further assistance I would recommend to email us at helpdesk.us@ig.com with your details and API key. I hope that it helps. All the best - Arvin

Hi @andrewthompson, for a share trading account you will receive an EFOY statement only if you received dividends during the year. To see all the transaction, dividends, commission etc you will need to go on My IG . Live accounts > History and not Statement. From there you can select a custom period for example 01/07/2019 to 30/06/2020 you should have the information you are after. I hope that it helps you. All the best - Arvin

Hi Munza, for a share trading account you will be provided with a EOFY statement if you received dividend during that financial year. For a CFD account the statement will be available form My IG > Live accounts > Statements > Download statements. If you didn't receive dividend during the financial year 2019-2020 you can download your transaction history from My IG > Live accounts > History. I hope that it helps! All the best - Arvin

Hi glcy, I can see that you were able to login. All the best - Arvin

Hi Andrey, the best way to get update would be to contact the helpdesk or the account opening team by replying to their email. All the best - Arvin

Hi GreenWalker, IG has it's own 2FA app, you can set it up from My IG > Settings > Two-factor authentication You will need to download the IG Authentication app I hope that it helps. All the best - Arvin

Hi @100966, IG is able to accept payments for MT4 accounts from My IG > Live accounts > Deposit funds. I have reach out to you via email to resolve your deposit issue. All the best - Arvin

Hi Waaf75, for assistance on API I would recommend to email our helpdesk with your details ans API key at helpdesk.uk@ig.com . The IT will be able to look at the issue you are facing and come back to your with a solution. All the best - Arvin

Hi Steve, Is that the error message that you see on your deal ticket? You might need to put your entry point level at a minimum of 10 points away from the current level If you need further assistance please contact us on the helpdesk.uk@ig.com. All the best - Arvin

FX markets are susceptible to a range of factors which affect their volatility, and many traders look to tailor their strategies to capitalize on the most volatile currency pairs. Currency volatility, often measured by calculating the standard deviation or variance of currency price movements, gives traders an idea of how much a currency might move relative to its average over a given time period. Traders can also gauge volatility by looking at a currency pair’s average true range or by looking at range as percent of spot. The higher the level of currency volatility, the higher the degree of risk, and vice versa. Volatility and risk are usually used as interchangeable terms.Different currency pairs have different levels of volatility on average. Some traders enjoy the higher potential rewards that come with trading volatile currency pairs. Although, this increased potential reward does present a greater risk, so traders should consider reducing their position sizes when trading highly volatile currency pairs. WHAT ARE THE MOST VOLATILE CURRENCY PAIRS? The most volatile major currency pairs are: AUD/JPY (Australian Dollar/Japanese Yen) NZD/JPY (New Zealand Dollar/Japanese Yen) AUD/USD (Australian Dollar/US Dollar) CAD/JPY (Canadian Dollar/Japanese Yen) AUD/GBP (Australian Dollar/Pound Sterling) Other major currency pairs, like EUR/USD, USD/JPY, GBP/USD and USD/CHF, are generally more liquid and less volatile as a result. That said, emerging market currency pairs, such as USD/ZAR, USD/TRY and USD/MXN, can clock some of the highest volatility readings. MOST VOLATILE CURRENCY PAIRS Majors - AUD/JPY, NZD/JPY, AUD/USD, CAD/JPY, GBP/AUD Emerging Markets - USD/ZAR, USD/TRY, USD/MXN Aside from relatively low liquidity, emerging market currencies tend to be highly volatile in particular due to inherent risk underpinning emerging market economies. The chart below gives an example of how volatile emerging market currencies can be, which shows USD/ZAR (US Dollar/South Africa Rand) exploding nearly 25% higher in just over a month’s time. There are several other examples of emerging market currency pairs swinging drastically like this throughout history. WHAT ABOUT THE LEAST VOLATILE CURRENCY PAIRS? The least volatile currency pairs tend to be the major currency pairs which are also the most liquid. Also, these economies tend to be larger and more developed. This attracts more trading volume and facilitates greater price stability in turn. To that end, considering EUR/USD, USD/CHF and EUR/GBP trade with high volumes of liquidity, it comes as little surprise they are among the lease volatile currency pairs. Illustrated below, the average true range (ATR) on USD/CHF ranges between 45-pips and 65-pips, a low average true range compared to other pairs. The average true range of a currency is one of the many ways to measure the volatility of a currency pair. Bollinger Band width is another popular technical indicator used to measure volatility. Correlation between two currencies can also have an impact on their volatility. The more positively two currencies are correlated to one another might lead to less volatility. Continuing with our USD/CHF example, we note that the US Dollar and Swiss Franc are both viewed as safe-haven currencies. The US Dollar and Swiss Franc tend to strengthen against their sentiment-linked peers when the market experiences episodes of risk aversion, but the two currencies may not deviate much from each other. This contributes to relatively low volatility readings for USD/CHF HOW TO TRADE CURRENCY PAIR VOLATILITY Forex traders should take into account current readings of volatility and potential changes in volatility when trading. Market participants should also consider adjusting their position sizes with respect to how volatile a currency pair is. Trading a volatile currency pair might warrant a reduced position size. Awareness of volatility can also help traders determine appropriate levels for stop loss and take profit limit orders. Furthermore, it is important to understand the key characteristics separating themost volatile currencies from currencies with low volatility readings. Traders should also know how to measure volatility and have an awareness of events that might create big changes in volatility. The difference between trading currency pairs with high volatility versus low volatility Currencies with high volatility will normally move more pips over a certain period than currencies with low volatility. This leads to increased risk when trading currency pairs with high volatility. Currencies with high volatility are more prone to slippage than currency pairs with low volatility. Due to high-volatility currency pairs making bigger moves, you should determine the correct position size to take when trading them. There are several ways to measure volatility To determine the correct position size, traders need to have an expectation of how volatile a currency can be. A variety of indicators can be used to measure volatility like: Average true range (ATR). Donchian channels. Moving averages (by comparing the moving average to the current price). Traders can also look at implied volatility readings, which reflect the level of expected volatility derived from options. Key things traders should know about volatility: Big news events like Brexit or trade wars can have a major impact on a currency’s volatility. Data releases can also influence volatility. Traders can stay ahead of data releases by using an economic calendar. Volatile currency pairs still obey many technical aspects of trading, like support and resistance levels, trendlines and price patterns. Traders can take advantage of the volatility using technical analysis in combination with strict risk management principles. Staying up to date with the latest forex pair news, analysis and rates can help you predict possible changes in volatility. We provide comprehensive trading forecasts to help you navigate the market. DailyFX hosts daily webinars to answer questions and help traders prepare for volatile market conditions. Supplement your forex learning and strategy development with the DailyFX Education Center. If you’d like to follow prices in the pairs listed above, the demo account can allow access to a live price feed along with a full suite of tools, charts and indicators. Click here to request a free demo with IG group Written by Rich Dvorak, Analyst for DailyFX 07 July 2021