ArvinIG

Hi @halliloo, You can find all the information you need from this link below : https://www.ig.com/uk/help-and-support/investments/transferring-investments Once you complete the necessary form our transfer share team will get it touch with your broker to arrange the transfer. All the best - Arvin

Hi @Iska1980, For this type of query it is best to contact the account opening team directly at accountopening.en@ig.com. All the best - Arvin

Hi @fauziiv, For this type of queries it is best to ask the account opening team directly at accountopening.en@ig.com. All the best - Arvin

Hi @Iska1980, I can see that your account is open. The best way to get an update on an account application is to reach out to accountopening.en@ig.com All the best - Arvin

Hi @andrewthompson, According to the latest update I have the it seems that they will be released next week. Thanks - Arvin

Hi @Godisatrader, You can change the Volume colors by left clicking on the volume word on the left, them the color menu will pop-up as below: I hope that it helps. All the best - Arvin

Hi @thatsthatmattressman, Sometimes you will get this error message when the stock has been halted on the market. Thanks - Arvin

Hi all, The Dividend option is towards the end of the list : All the best - Arvin

Hi @User224, When the error is Exchange Unavailable , it is likely that the trading session has ended. You can find the trading hours on the dealing ticket : On the top of the chart you will have a small icon telling you if the market is open with a green dot. If you see that blue tag it means that the market is closed but you can place orders: I hope that it helps ! All the best - Arvin

Hi @krader, Effectively the website will have a limitation of transactions you can see, for further details and statement you will need to reach out to our helpdesk like you did. I have passed on your feedback to get more data available online to the relevant department. All the best - Arvin

Hi @sanders12, The Force open option is to open a position going on the opposite direction on the same market. If you open two position on an index it should display as below in your open positions: From there you will see your two positions that you can manage separately. I hope that it helps. All the best - Arvin

Hi @Ravuol, The information shared above are applicable for Share dealing accounts. for CFD accounts and US shares this commission will apply: More details here. With CFD you can open an account with a different base currency (e.g USD) if you wish to trade only in USD. Thanks - Arvin

Hi, Each IG account are individual. The only way to switch from one account to another would be to have a power of attorney which is correct. Your will login to your account and your will be able to switch to your son's account without having to login on his account. I hope that it helps. All the best - Arvin

Hi @Pmole1948, You will need to complete a W-8BEN form : All the best - Arvin

Hi, Once you are on the welcome page, scroll down and back up, wait few seconds and the Live chat box will pop-up at the bottom right-hand corner as below: Thanks - Arvin

Hi , To close your account on EU website please send an email from your registered email address to helpdesk.uk@ig.com with your account details : - Account ID - Full name - Date of birth - And address once closed you can open an account on https://www.ig.com/au/create-account. All the best - Arvin

Hi, As mentioned above : " Unfortunately you can't buy a fractional share in the underlying market, so we wouldn't be able to offer that on a share dealing account or ISA" All the best - Arvin

Hi , Once you upload your documents, they will need to be added to your account and verified to complete your application. The best way to follow up on your application will be to contact the account opening team on accountopening.en@ig.com. All the best - Arvin

FTSE 100 Gains have stalled below 7140, with the FTSE 100 unable to make any real forward progress. A move above 7180 is needed to spark a bigger move to the upside, while sellers will need to drive the price below 7030 to suggest a deeper retracement is at hand. Source: ProRealTime DAX The index moved up to a new record high yesterday, and has edged back down slightly since. However, a longer-term move higher still continues to elude the index. Dips towards 15,500 have found buyers of late, with 15,300 as firm support during two recent steep drops. Source: ProRealTime S&P 500 A new record high for the S&P 500 yesterday has been followed up by some short-term weakness, but the overall move higher is still firmly intact. Trendline support from the mid-June drop comes into play near 4340, and then below this 4290 is a possible area of support. Source: ProRealTime Chris Beauchamp | Chief Market Analyst, London Wednesday 14 July 2021

Hi @Fungus, Under Share Trading with IG, shares purchased are held by Citi in a direct custody capacity. Australian shares purchased through IG are registered in CHESS under Citicorp Nominees Pty Limited, with a CHESS Participant Identification Number (PID) 20018. More information here. Once our Corporate Action team will have all the details of the right issue from the custodian, they will send you an email will all the details of the corporate action as well as the deadlines. All you will have to do is to reply to that email with your instructions. I hope that it helps ! All the best - Arvin

The Affirm share price fell on Tuesday (US time) as rumours emerged that Apple was planning on entering the BNPL market. Source: Bloomberg Shares Apple Inc. Apple Pay Bloomberg L.P. Credit Fee It was a relatively uneventful day for Affirm Holdings – a leading US-based Buy Now Pay Later (BNPL) company – during the first couple of hours of trade on Tuesday. The stock was flat, if not somewhat up on its intraday low before news broke that Apple – the $2.43 trillion tech behemoth, would be crashing the BNPL party with its own installments product. Trade stocks US-listed stocks like Affirm long and short with IG today. Create an IG account or log in to your existing account to get started now. Affirm share price in focus At 2:01 PM on Tuesday, Bloomberg ran a story titled Apple, Goldman Plan ‘Buy Now, Pay Later’ Service to Rival Affirm. The stock crashed almost immediately: falling over 10% in about 30 minutes. As traders and investors skirmished to find a bottom, the market was digesting reports that tech giant apple would be entering the BNPL space itself. Affirm closed out the session at $58.21 per share, down 10.45% for the session and well off its 52-week high of $146.90 per share. At those price levels, Affirm has an implied market capitalisation of just over USD$15.43 billion. Citing inside sources, Bloomberg reported that Apple was developing a BNPL product – tentatively titled Apple Pay Later – which would allow consumers to make purchases and pay off such purchase across a number of instalments. Goldman Sachs would apparently act as ‘the lender’ for this installments product. Importantly, no date was given on the potential rollout of such a product and Goldman Sachs or Apple representatives did not provide a comment when queried by Bloomberg. Goldman stock finished out yesterday’s session lower, while Apple eked out a gain to close above $145 per share. Expanding on how the service would work and citing sources close to the matter, Bloomberg reported that Apple’s BNPL product would be accessible to customers via Apple Pay on Apple devices. More specifically, the Apple Pay Later product looks to have two distinct ‘spin-offs’ for customers to take advantage of, with ‘Apple Pay in 4’ focused on short-term repayment terms. while a ‘Apple Pay Monthly Instalments’ product would focus on longer repayment terms. ‘At least some of the Apple Pay Later plans will also exclude late fees and processing fees, only costing users interest for longer-term plans,’ Bloomberg wrote. This service is expected to be available for purchases made online and in physical stores, and will apparently not require credit checks. Apple: a quiet payments play While Apple itself doesn’t provide granular data on the performance of Apple Pay, in 2020 Bernstein analysts estimated that Apple Pay accounted for some 5% of global credit card transaction volumes. ‘There are indeed plenty of reasons to worry that Apple may attempt to disrupt the payments ecosystem,’ said Berstein analysts at the time. A statement, which in retrospect, appears highly prescient. These events in the US flowed into Australian markets on Wednesday, with a number of ASX-listed BNPL companies witnessing steep declines at the open. Shane Walton | Financial Writer, Australia 14 July 2021

Hi Wil, To trade on a AUS share trading account you will need to be a sole tax resident of Australia with a Tax File Number. Thanks - Arvin

Hi @Mike22334455, Could you please contact helpdesk.uk@ig.com with your details and calculation? The helpdesk will be able to verify your transaction and investigate and provide you with a clear answer from there. Thank you - Arvin

Hi @br0wn1, Can you reach out to our helpdesk.uk@ig.com , with your account details and further details on the order you put through. They will be able to investigate why your working order got cancelled. Thank you - Arvin

Hi all, If you are on Share dealing account you won't have the partial fill box on the deal ticket. You orders might get partially filled at the end of the session because you selected a Day limit define as : You can try to put a Good Till cancelled expiry to avoid your order being close at the end of the Day. I hope that it helps ! All the best - Arvin