AshishIG

Find below the table that shows the number of days' worth of overnight funding fees you will be charged if you keep a Forex position open on a particular day. The overnight funding fee is the cost of holding a position overnight through 10 PM UK time, and it is charged at the end of each trading day. This fee is calculated based on the size of your position and the interest rate differential between the two currencies involved in the trade plus the IG admin fee. To help you manage your trading costs and make informed decisions, we have created this table that displays the number of days' worth of overnight funding fee you will be charged. This information can be used to estimate the cost of holding a position over a certain period and to decide whether to keep it open or close it before the end of the trading day. In the future, we will regularly publish this table at the start of each new month. Disclaimer: Please note that in some cases, the number of days may change due to public holidays or bank holidays. We will do our best to inform you of any changes as soon as possible, but we recommend that you keep an eye on the holiday calendar to avoid any surprises.

Hi @trevsin, To view your positions, you'll need to enable the option on the chart. Right-click on the chart, select "Show," and then tick "Open positions." All the best, AshishIG

Please see the interest rates that are used when IG calculates the overnight funding rate (per annum) on shares and indices. This does not include the IG admin fee. The information provided is an indication as of 26th Feb 2024 and will be published weekly on Mondays. *** It's important to note that the rates are subject to daily changes and are based on the currency of the underlying market, not the contract currency

Hi @AlfaMito, We're sorry to hear about the issues you are experiencing on alerts. Could you please try the following steps: 1. Delete and reinstall the app. 2. Turn off notifications for a while before turning them back on. 3. Double-check notification settings to ensure they are enabled. If you are still facing issues, please email helpdesk.uk@ig.com. Let them know you have tried troubleshooting steps and are still experiencing problems so they can log an IT ticket and assist you promptly. Regards, AshishIG

Hi @Nutm3g, We apologize for the inconvenience. Please email helpdesk.uk@ig.com with the above details and screenshots so we can open a trouble ticket with IT to resolve this promptly. Regards, AshishIG

Hi @JG46, It seems that you may have opened a position on a Forward contract instead of a Cash contract. Forward contracts have set expiries and prices derived from future contracts, resulting in wider spreads due to charges and interests. This may have caused your position to be in a loss initially unless there is a price movement. All the best, AshishIG

Please see the interest rates that are used when IG calculates the overnight funding rate (per annum) on shares and indices. This does not include the IG admin fee. The information provided is an indication as of 19th Feb 2024 and will be published weekly on Mondays. *** It's important to note that the rates are subject to daily changes and are based on the currency of the underlying market, not the contract currency

Hi @sruthip, We regret to inform you that stop-loss orders cannot be placed on our share dealing platform. Regards, AshishIG

Hello Michael, we apologize for the inconvenience you have experienced. Since you have already tried the basic troubleshooting steps, could you please send us an email at helpdesk.uk@ig.com and include some screenshots? This will allow our team to investigate the issue further and provide assistance. Thank you, AshishIG

Hi, Is this on a Live account or a Demo account, please? Regards, AshishIG

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 19th Feb 2024. These are projected dividends and are likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. The amount in brackets is the expected adjustment after special dividends are excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently, any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation, and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See the full non-independent research disclaimer and quarterly summary.

Hi @PhilA, It's a known issue that is currently being investigated and will be resolved soon. Regret any inconvenience caused. Regards, AshishIG

Thank you for confirming. Yes, the issue was resolved swiftly by our team. Thank you again for highlighting and appreciate your time and patience. All the best, AshishIG

Update- We have raised an IT Ticket on that. This is being currently worked upon. We will share the updates. Thank you for your patience and understanding. Regards, AshishIG

Hi @Cocoeuro, Thank you for highlighting this. There seems to be an issue with this. We are in contact with our IT to look into this and fix it. We will update you on this shortly. Thanks again. Regards, AshishIG

@WillProfit, The overnight fee applies to each day, not just weekends, as long as the position remains open until the cutoff time. Depending on whether you're long or short, and if the next future contract price is higher or lower, you'll either be debited or credited. Also, please note that this is only for Cash CFDs. For futures they don't have overnight funding charges, they do come with wider spreads. These contracts are usually utilized for longer-term trades. Regarding your account inquiry, I'll contact you privately via DM as it pertains to specific charges for your account. Regards, AshishIG

Dear @CleverMami, Yes, that's accurate. Bed and ISA requests are only applicable to UK stocks; they are not permitted for non-UK stocks due to HMRC restrictions. In this scenario, you'll need to sell from your share dealing account and repurchase in your ISA once the funds are settled. Please keep in mind that you won't be able to execute both the sale and purchase on the same day, as settlement typically takes T+2 days. After selling and settlement, the funds will be added to your account, allowing you to buy them in your ISA. However, be aware that there may be a price difference in the stock by the time you repurchase. I hope this clarifies things. Let me know if you have any further questions. All the best, AshishIG

Dear @WillProfit, The charges above are actually the Overnight funding fee. This fee is applied to cash CFD positions that are held past the daily cut-off time. It covers the cost of funding your position, as well as a small admin fee. For AUD-denominated contracts, the cut-off time is 4.50 pm (Sydney time). If you'd like more information on how the overnight funding fee is calculated, please check out this link: https://www.ig.com/au/charges. Regards, AshishIG

Please see the interest rates that are used when IG calculates the overnight funding rate (per annum) on shares and indices. This does not include the IG admin fee. The information provided is an indication as of 18th Feb 2024 and will be published weekly on Mondays. *** It's important to note that the rates are subject to daily changes and are based on the currency of the underlying market, not the contract currency

Dear @Oshy01, Thank you for reaching out. We apologize for any inconvenience you've experienced. Typically your call gets connected within a few minutes. You may expect some delay during Market opening and closing Hrs, but we still try to attend as earliest as possible. We're sorry you haven't been able to reach us yet. Please let us know if there's anything urgent we can assist you with. Please DM me so that I can assist you further. Regards, AshishIG

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 12th Feb 2024. These are projected dividends and are likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. The amount in brackets is the expected adjustment after special dividends are excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently, any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation, and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See the full non-independent research disclaimer and quarterly summary.

Hi @SRG, I have some good news for you! We reached out to our Desk and they have reviewed the market situation again. They have now enabled it, so you should be able to add GS to your trades now. Thanks for your patience in this matter. All the best, AshishIG

Hi All, With the upcoming Lunar New Year, there will be some changes to certain markets between 9th February 2024 to 16th February 2024. Note- All the timings stated below are listed in Singapore time (SGT). Friday 9 February China A50 will remain open. China H-Shares will close early at 12pm and priced out-of-hours. Hong Kong HS50 and Hong Kong Tech Index will close early at 12pm and be priced out-of-hours. Singapore blue chip will remain open. Singapore Index will close early at 12pm. Taiwan Index will remain open. Palm Oil will be closed. Iron ore will be closed. Hong Kong shares and Singapore shares will close early at 12pm. Monday 12 February China A50 will remain open. China H-Shares will be closed and priced out-of-hours. Hong Kong HS50 and Hong Kong Tech Index will be closed and priced out-of-hours. Singapore blue chip will remain open. Singapore Index will be closed. Taiwan Index will remain open. Palm Oil will be reopen at 10.30am. Iron ore will be closed. Hong Kong shares and Singapore shares will be closed. Tuesday 13 February China A50 will remain open. China H-Shares will be closed and priced out-of-hours. Hong Kong HS50 and Hong Kong Tech Index will be closed and priced out-of-hours. Singapore blue chip and Singapore Index will be reopen at 9am. Taiwan Index will remain open. Palm Oil will remain open. Iron ore will be closed. Hong Kong shares will be closed. Singapore shares will be reopen at 9am. Wednesday 14 February China A50 will remain open. China H-Shares will be reopen at 9.15am. Hong Kong HS50 and Hong Kong Tech Index will be reopen at 9.15am. Singapore blue chip and Singapore Index will remain open. Taiwan Index will remain open. Palm Oil will remain open. Iron ore will be closed. Hong Kong shares will be open. Singapore shares will remain open. Thursday 15 February China A50 will remain open. China H-Shares will remain open. Hong Kong HS50 and Hong Kong Tech Index will be remain open. Singapore blue chip and Singapore Index will remain open. Taiwan Index will remain open. Palm Oil will remain open. Iron ore will be closed. Hong Kong and Singapore shares will remain open. Friday 16 February China A50 will remain open. China H-Shares will remain open. Hong Kong HS50 and Hong Kong Tech Index will be remain open. Singapore blue chip and Singapore Index will remain open. Taiwan Index will remain open. Palm Oil will remain open. Iron ore will be closed. Hong Kong and Singapore shares will remain open. In addition, for HKD, CNH, and SGD crosses, if you hold your positions past 6 am SGT on Thursday, 8th February 2024, you may incur additional charges. For CNH crosses, you will incur 11 days' worth of overnight funding charges. For HKD crosses, you will incur 5 days' worth of overnight funding charges. For SGD crosses, you will incur 4 days' worth of overnight funding charges. Disclaimer: The information provided above is accurate to the best of our knowledge. They are subjected to change and should only be used as guidance.

Please see the interest rates that are used when IG calculates the overnight funding rate (per annum) on shares and indices. This does not include the IG admin fee. The information provided is an indication as of 05th Feb 2024 and will be published weekly on Mondays. *** It's important to note that the rates are subject to daily changes and are based on the currency of the underlying market, not the contract currency

Hi, could you please share the margin needed for initiating a trade in the opposite direction? If the required margin exceeds your available funds, you'll have to make a top-up accordingly. All the best, AshishIG