KoketsoIG

@Monty100, Unfortunately, we do not have any updates, we will update this thread as soon as the technical team gives us feedback. Thanks, KoketsoIG

Dear @serog1, Please note that you can use the ticker code to search for a company. Another way is to use the name of the company. We also have filter options which allow you to view shares of a specific country, index or sector. Thanks, KoketsoIG

Dear @Turge24, Welcome to the IG commununity. I have sent you email instructions, please respond at your earliest convenience. Thanks, KoketsoIG

Dear @Monty100, Thank you for your post. Please note that the technical team is currently investigating this. An update will be provided as soon as it becomes available. Thanks, KoketsoIG

Dear @Frans, Thank you for your post. Are you referring to the leverage? Please find the following from our website Index Products Details and Share Products Details Thanks, KoketsoIG

Hi @espiral, The above stock does not meet the minimum market cap requirements to be offered on a non-leveraged account. Thanks, KoketsoIG

Dear @espiral, Please note that we can only offer Canadian stocks on leveraged accounts (CFD or spread betting), not non-leveraged accounts (share dealing). Thanks, KoketsoIG

Dear @jknight17, Thank you for your request. Please note that we do not offer Polish stocks. Thanks, KoketsoIG

Dera @jsilvano, Thank you for your post. We are checking with our corporate actions team and will send feedback via email/ DM. All the best, KoketsoIG

Hi @Mateo and @nicugrancea, Unfortunately, IG does not provide profit and loss statements for share dealing accounts. You can find the statements we provide and their description on our website: Statements All the best, KoketsoIG

Dear @asbsurgeon andd @josemarttz1989, Please note that the issue and login functionality have been restored. All the best, KoketsoIG

Dear @FranHev, Thank you for the post. Please note that our corporate actions team will book the spin-off once they have received the spun-off shares from our custodian. We will update you with the latest updates from corporate actions when we receive them. Thanks, KoketsoIG

@neueneuen, I will double-check with the desk and get back to you.

Thats the swap bid rate for March 14th as you requested @neueneuen

Hi @LucyF, Welcome to the IG community. I have sent you an email, please have a look and respond at your earliest convenience. Thanks, KoketsoIG

Dear @MaMitAmenRa1947, Welcome to the IG community, glad to have you here. The margin requirements can be found in the 'info' section of the deal ticket as in the attached screenshot. All the best, KoketsoIG

@neueneuen, The rates are indicative and can be used as a guide of how much will be charged. Thanks, KoketsoIG

@neueneuen, You multiply the bet size by the swap rate and then multiply the result by 3 to get the three days fund. All the best, KoketsoIG

Dear @TheGuru12, Apologies for the inconvinience caused. Yes it is, please try the following troubleshooting: 1. Log out, force close the app, and log back in. 2. Ensure that your app has been updated to the latest version. 3. Ensure that you are using a good stable WiFi connection or 4G mobile data. Try switching between the two network services to see if it could be a temporary issue on either connection. 4. Delete the app and do a fresh installation of the app. 5. Restart the mobile device. Thanks, KoketsoIG

Dear @neueneuen, No worries. Do you mean tonight April 2nd? The rates for tonight should be available from the watchlist. Thanks, KoketsoIG

Dear @neueneuen, Please note that the 'FX Interest Charge' of 3 days is for when you hold a position past 10 PM Wednesday. You can also use the 'counting the cost' monthly blog that we post as a guide of how many days funding you will be charged on a specific day: The swap/bid offer rates don't have the three days of funding incorporated, you will have to multiply the swap rate by 3 to get three days' worth of funding. Thanks, KoketsoIG

Dear @nighteagleowl, Kindly send an email to helpdesk.uk@ig.com to receive technical assistance. Thanks, KoketsoIG

Dear @PTOUNX, Thank you for the post. Welcome to the IG community, we are glad to have you here. Thanks, KoketsoIG

Dear @Flynn and @nighteagleowl, Thank you for the post. Apologies for any inconvenience. Kindly send an email to helpdesk.uk@ig.com so the relevant team can check your L2 setup. Thanks, KoketsoIG

Dear @neueneuen and @AhmedMarsh, Thank you for the post. Apologies for the delay we were off for Good Friday/Easter weekend, and we hope you had a good Easter. Please find the bid and offer rates for the USD/TRY on March 14th: bid 327.05, offer -407.64. Thanks, KoketsoIG