KoketsoIG

Dear @ideabank, Thank you for your post and we welcome you to the IG community. Please be informed that we do not offer Chinese stocks on non-leveraged accounts (share trading), you can only trade these through a leveraged account (CFD). Please have a look at the exchanges we offer for a share trading account: Have a great weekend. KoketsoIG

Dear @trade-long-term, Welcome to the IG community! Thank you for your suggestion! We appreciate it. We've passed it along to our product team for consideration in future updates. Thanks, KoketsoIG

Dear @Tancredi, Please note that these are liquidity-dependent, there can be 1 - 3 contracts depending on liquidity. Unfortunately, we do not have this function on the new platform. Thanks, KoketsoIG

Dear @timothy7, Unfortunately, we cannot delete the crosshair on the chart. Thanks, KoketsoIG

Hi @JohnLND, Thank you for your response. Please test on our web terminal to see if you experience the same issue Web Terminal (ig.com) You can also use the MT4 mobile app to test. If you are experiencing the same issue, kindly send an email to helpdesk.uk@ig.com so we can forward it to the technical team. Thanks, KoketsoIG

There will be changes to certain markets on Monday 19 February 2024 and Tuesday, February 2024 as it's a US federal holiday. Please have a look at the table below to see how your trading could be impacted. All times listed below are in UK time (GMT). Monday 19 February 2024 US and Canadian equity markets are closed. US index futures close early at 6 pm. We'll offer out-of-hours prices on Wall Street, the US 500, US Tech 100 and the US Russell 2000 until futures reopen at 11 pm. The Volatility Index (VIX) closes early at 4.30 pm and reopens at 11 pm. Metals, including Gold and Silver, and US energies close early at 7.30 pm and reopen at 11 pm. US bonds and interest rates close at 6 pm and reopen at 11 pm. US soft commodities are closed. London Sugar closes early at 5 pm. Lumber and Livestock are closed. Tuesday 20 February 2024 Livestock trades open at 2.30 pm and Lumber opens at 3 pm. US Grain futures open at 1 am. These hours are accurate to the best of our knowledge, but it’s possible that they could change. More resources: CME Futures: https://www.cmegroup.com/trading-hours.html#trading-holiday-hours&foi=F&tradeDate=2024-02-19&pageNumber=1 US Equities: https://www.nyse.com/markets/hours-calendars & https://www.nasdaq.com/market-activity/stock-market-holiday-schedule Canadian equities: https://www.tsx.com/trading/calendars-and-trading-hours/calendar ICE Futures: Oil, Utilities & Agricultural: https://www.ice.com/publicdocs/Trading_Schedule.pdf Fixed income, Equity & Indices: https://www.ice.com/publicdocs/futures/Trading_Schedule_Migrated_Liffe_Contracts.pdf ICE Futures US https://www.ice.com/publicdocs/futures_us/exchange_notices/ICE_Futures_US_2024_PresidentsDayHoliday_20231218.pdf LBMA Gold Fix: https://www.ice.com/publicdocs/Gold_Holiday_Calendar_2024.pdf CBOE VIX: https://www.cboe.com/about/hours/us-futures/

Hi @JohnLND, Welcome to the IG community and thank you for your post. Please right-click anywhere on the market watch, and select SHOW ALL, this should show all the markets eligible for the account. Thanks, KoketsoIG

Dear @Tancredi, No problem! You can always contact us for assistance with navigating the new platform. Additionally, you can open a ticket by clicking on the three horizontal lines at the top of the chart, next to the market name. This will bring up options for you to choose from. Thanks, KoketsoIG

Dear @JR1, Welcome to the IG community and thank you for your post. Please be informed that you placed a stop order to open and the market was closed when you placed the trade and you were filled when the market opened. A stop order, sometimes called a stop-entry order, is an instruction to your trading broker to open a trade when the market level reaches a worse, predetermined price. If you’re buying, ‘worse’ means a higher price but if you’re selling, it means a lower price. Thank, KoketsoIG

Hi @Tancredi, Thank you for your post. To access the available futures, simply click on the market at the top of the chart and select "Future." Here's a screenshot for reference. Once you have selected the appropriate future, the deal ticket will be for the selected future. Thanks, KoketsoIG

Asian markets struggled on Wednesday as expectations for Federal Reserve interest rate cuts later this year were pared back. This follows a strong U.S. jobs report and higher-than-expected inflation data. Market pricing for 2024 Fed rate cuts has fallen from around 160 basis points at end-2022 to just under 90 bps now. This is impacting other central banks globally. Traders now expect just one rate cut from the RBA this year instead of two previously. Higher U.S. rates will likely limit emerging market central banks' scope to ease policy. Japanese stocks like the Nikkei are nearing 1989 highs as the yen weakens past 150 per dollar. But Japanese authorities have stepped up warnings against rapid, speculative yen moves. UK inflation held steady on an annual basis in January, at 4%, but shrank by 0.6% between December and January, a bigger-than-expected fall.

Dear @Mark1Landon, Thank you for your request. Please be informed that the above stock already exists in our non-leveraged accounts. We do not offer Canadian stocks for non-leveraged accounts (share dealing and ISA). All the best, KoketsoIG

Dear @totnor, Thank you for your post. Please try zooming in and out of the charts as the order should show when you click on the graph. Thanks, KoketsoIG

Dear @espiral, Thank you for your request. However, I'm sorry to inform you that the stock you mentioned does not meet the minimum free-floating market cap requirements for a leveraged account. Thanks KoketsoIG

Dear @benwatts, Thank you for your stock request. Unfortunately, we do not offer Polish stocks on both leveraged and non-leveraged accounts. Thanks, KoketsoIG

Dear @debsishg, Thank you for your request. Please note that this is already offered on our platform. Thanks, KoketsoIG

Dear @matt_sb_101, Please note that we post the Bloomberg rates every Monday in our community: It's a great resource for staying updated. If you have any specific requests, feel free to email us at helpdesk.uk@ig.com. Thanks, KoketsoIG

Dear @matt_sb_101, Thank you for your post! I wanted to let you know that you can use Bloomberg as a source for this rate, as we also get our information from Bloomberg. Thanks, KoketsoIG

Hi @vivaneil, Thank you for your post! Please note that we are decommissioning the old platform because the new platform offers some amazing new features that are not available on the old one. By using the new platform, you'll have access to all these great features in one place. Let us know if you have any questions or need any assistance with the transition. Thanks, KoketsoIG

Dear @Sergio78, Thank you for the response. Please note that it is not possible. Thanks, KoketsoIG

Dear @Sergio78, Thank you for reaching out. Please note that as a professional trader, you can enjoy higher leverage and lower margins. This is because professional traders are not subject to ESMA leverage caps that are in place to protect retail clients. To qualify as a professional trader, you need to meet two of the following requirements: 1. Have traded leverage derivatives in significant sizes over the last four quarters? 2. Have a financial instrument portfolio exceeding €500k? 3. Have worked in the financial sector, in a professional position requiring knowledge of derivatives trading, for at least a year. For more details, you can visit our website here: https://www.ig.com/uk/professional. Let us know if you have any other questions! Thanks, KoketsoIG

Dear @Bazza007, Welcome to the IG community. Please note that I have sent you details via DM. All the best, KoketsoIG

Hello! @Cocoeuro, Thank you for reaching out to IG. Just to clarify, for the U.S., you won't need an API key to connect to the U.S. API. IG US has a separate web and FIX API. You can easily connect to the account using your IG account login details. To get started, you can follow the examples provided in this link: https://ig-group.github.io/ig-us-apis/ If you have any further questions or need additional assistance, please feel free to let us know. Thanks, KoketsoIG

Dear @YeahYeahFatBoy and @Saiyani, Thank you for your posts. Please note that both your posts have been noted and taken to our development team which is working on bringing this integration. Please note that we understand the importance of TradingView to you as our client, and we want to assure you that the integration is currently being worked on. However, at this point, we cannot provide a specific timeframe for when it will be available. We appreciate your patience and understanding. We will be sure to keep you updated on the developments. Thanks, KoketsoIG

Asia-Pacific stocks traded modestly lower on Monday, as many regional markets were closed for the Lunar New Year holiday period. News flow was limited over the weekend. European Central Bank Governing Council member Fabio Panetta stated that the ECB is nearing the point where it will need to shift to a less accommodative monetary policy stance. Futures point to a slightly higher open for European equities on Monday, with EuroStoxx 50 futures up 0.3%. US futures also point to a quiet start to an uneventful day. The Fed's Kashkari will speak this evening, but as a non-voter, his comments will carry relatively less weight. This week's main event will be US inflation data on Tuesday.