andysinclair

I think there is an issue when switching accounts. I have seen similar behaviour where my request limit appears to be exceeded even though I am only making 2/3 calls. There was another thread on this: But so far no response/resolution. Can somebody at IG look into this again? Thanks

Is there an update on this? I am seeing similar behaviour, intermittent API calls failing with error: error.public-api.exceeded-api-key-allowance I am nowhere near the 60 non trading requests per minute: https://labs.ig.com/faq Thanks

I was just about to reply with this. I have it working with the following in the body: dealId, size, direction and orderType

Completely agree. All of these posts have no relevance to IG and I suspect are all run by the same person. The community used to be very useful, but now it is difficult to find the useful posts amongst all the crypto spam.

Hi, I am using the IG API, it's working well with my spreadbet account, however when I switch to my CFD account I cannot retrieve prices (bid/offer). I have also tried via the API companion and am seeing the same behaviour. Is this a known issue? Kind Regards, Andy

Same here, all other apps work fine with FaceID, only IG has an issue. It looks to me (I'm a software developer) as if iOS is not detecting that FaceID is a capability of the IG app.

Thanks but I don't have that option: And I don't see IG as one of the Face ID apps. Not sure why this is happening!

It's not working for me neither. The app is not in the "Other Apps" section of the Face ID settings. Any ideas? I've already deleted and re-downloaded the app from the App Store, and still not working. Thanks Andy

Hi, I have just tried to search using the API and it appears to be working again this morning. Thanks, Andy

Thanks for the update. Hopefully it will be fixed soon!

Hi, I have been using the API for several years now, it works well with my Excel Add-in: https://www.excelpricefeed.com/ However, today the search function has suddenly stopped working. I have tried using the search function with the API companion and it also reports an error: HTTP 502: "errorCode": "error.better-search.unavailable" I am using the "markets?searchterm" endpoint, for example: https://api.ig.com/gateway/deal/markets?searchTerm=us500 Is there a known issue at the moment, did something change over the weekend? Kind Regards, Andy,

Hi, I am trying to create a demo API key but keep getting an error message. The message say "Key name already used" no matter what I specify as the name. Another client is also experiencing the same issue. Can somebody please investigate and fix this please? Thanks Andy

In Microsoft Edge you can open a sidebar, the only problem is that it doesn't refresh automatically. IG: any ETA on deploying the fix?

I just had the same experience, my API application stopped working overnight with the same error message. A pre-emptive warning would have been useful, even just an email to request me to update KYC data would have been sufficient.

As I understand it, the API is only available for spread betting or CFD accounts, not share dealing accounts. I suspect this is why you don't see the option on your account.