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Ikechukwu

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Ikechukwu last won the day on January 24

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  1. @KoketsoIG. in the last few weeks there has been a flood of crypto related spam posts advertising various crypto products including from "billionaire1". Is this IG endorsed? It's irritating, to say the least, to log in and have to navigate around this stream of crypto meme chaff. Please clean up the forum. Its beginning to feel like a crypto bros chat forum!
  2. I know, I know. Do your own research and due diligence and dont blindly use any tool! However, i m just curious about this feature as to whether it just looks pretty and is yet another fools' gold, or whether there is actually any correlation between the automated analysis and price action? Does anyone use this? if so, please let me know. Im assuming someone requested this. Would like to know if this is only good for laughs and a marketing gimmick, like the automated trading signals or if it's actually a useful trading tool.
  3. Im not able to view charts, I can view on my mobile but not my desktop @KoketsoIG, are you aware of this? Charles
  4. Thanks @KoketsoIG, it seems IG is feeling the pressure hence all these instruments being discontinued. There comes a point when this will start to affect customer loyalty if IG continues to decommission instruments willy nilly and without any comms!
  5. HI @KoketsoIG Its not just those two. Aside from six FTSE 350 instruments the remaining 32 are now closing only. Most of these were available to open new trades a few days ago. What happened?. Why have these been restricted recently?
  6. HI @KoketsoIG I've noticed that all but a handful of the ft350 Sector indices are no longer available to open? Why is this and will these become available to trade at some point in the future? I find these a convenient way of trading market themes Thanks Charles
  7. @KoketsoIGMy l ists appear to be displaying and persisting now. Thanks
  8. I suspect the status page is just for PR! The statuses are always green no matter what. According to IG this issue is classed as medium priority. High priority only applies if users are unable to login to the system! I would urge anyone affected to log a case with IG HelpDesk as they don't seem to appreciate this has a high impact from a client perspective @KoketsoIG can we have a specific update on resolution? This should have been sorted by now. What is the issue? We need an ETA. No more boiler plate responses please! As a suggestion, if there are issues on the system it is basic service management practice that you inform customers of the issue. This problem should be available on the status page along with the status of resolution and ETA!
  9. Have you tried replicating this on a different platform to confirm if this is an IG specific issue. Wouldn't hurt to illustrate to IG and get them to fix the issue. Wouldnt hurt my breath though, this seems to have been an issue ongoing for quite a while!
  10. I have been having problems with the alerts recently (all types). When you click an alert on an alert list this used to trigger out a fly out chart for the market clicked on and the alert list (highlighted) stayed in place and visible. Now, when you click an alert the chart opens but the alert list disappears which means you have to have to go back into the alerts and find the instrument you were working on to manage the alert. This is a lot of extra hassle and time. i have raised a ticket but the helpdesk have said because im the only one that seems to be having problems this is not a priority. Demo platform is fine. It's the live environments that are affected by this bug Is anyone else having the same problem? If so please raise via the IG help desk, otherwise they'll just sit on their hands! @OfentseIG tagging you in case you can help or if you're aware of the issue. The ref no is: INC0701216 Thanks
  11. @James119, not sure what your specific issue. May be helpful if you described the problem. I have been having problems with the alerts recently (all types). When you click on an alert in an alert list this used to trigger out a fly out chart for the market clicked on and the alert list (highlighted) stayed in place. Now, when you click an alert the chart opens but the alert list disappears which means you have to have to go back into the alerts and find the instrument you were working on to manage the alert. This is a lot of extra hassle and time. i have raised a ticket but the helpdesk have said because im the only one that seems to be having problems this is not a priority. If you are having issues, and havent raised this as an issue via the IG help desk, please do so otherwise they'll just sit on their hands!
  12. Hi @mongiIG, Which files can i copy, where are they located and what are the steps to copy from one location to the 'Indicator' folder?
  13. Hi @mongiIG, Which files can i copy, where are they located and what are the steps to copy from one location to the 'Indicator' folder?
  14. I have little to no programming skills and dont have the time to learn (maybe one day). Also would be more efficient if I could engage a programmer that has excellent knowledge of IG platforms including PRT to help me build a custom screener / watchlist in prt or even better integrate to my IG spreadbetting platform. This is based on a few trading indicators Im applying manually but requires a lot of time and effort to surveil my target markets! Any recommendations or suggestions are gratefully welcome Happy to provide a requirements spec for anyone's that interested Thanks
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