[MT4 Servers / Data Centres / Asia]

On 21/10/2019 at 10:14, Guest Narco said:

Hi all

I have signed up with a live account (MT4 SB) and was hoping to do 3 months of travelling and trading next year around Asia. 

It seems all the available servers in the live list are based in the UK and the pings appear to be around 300ms. I believe IG has data centres in Singapore. 

Is it possible to connect through Singapore to reduce latency? With LMAX I can use their Hong Kong data centre, and IC have Tokyo. 

Cheers

 

Hey,

The server we offer, IG-LIVE, works globally. All of our clients, including residents of Singapore, use this server. It shouldn't slow the platform due to your location. 

If you start trading and experience any issues, you can always contact our help desk who will be able to provide a solution. 

[Setting stop losses in the IG trading app]

On 20/10/2019 at 21:33, Ianbow321 said:

Is it possible to set stop losses from the iPhone app or does it have to be done on the desktop version?

 

Hey @Ianbow321 When you open the deal ticket you should be able to see the option to add a stop on your iOS leveraged deal ticket. From there you will be able to add stops when you open positions. As well as this you can change the type of stop you're using by selecting 'Stop type'.