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Quacker

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About Quacker

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  1. IG, please advise your customers when you plan to change functionality of your trading platform. The removal of the ability to place Buy Stops is rather frustrating and some notification regarding this would have gone a long way. This was for ASX share trading - "That is correct, in light of some technical issues faced in combination with the product unpopularity, the dealing desk have made the business decision to remove the stop day order feature for technical investigation and general overview. At this point in time, we are not expecting its return and apologise for any inconvenience." Above is the response via email from IG support.
  2. Yes I am Australian, trading on the ASX. I sent my request to helpdesk.au@ig.com Otherwise you can forward your statements manually. Possibly setup an auto forward? https://help.sharesight.com/au/supported_brokers/
  3. I've been seeing this happen as well a bit recently, I've had to close the chart, add it back to the workspace and then start again. There's been a few frustrating glitches with the platform, this and the current day candle not loading on random stocks.
  4. I've emailed the support team and tried the recommended fix but still having issues.
  5. Same issue keeps happening, I wish I could video this. Here's a snip of the issue, The current trading day doesn't show and the cursor jumps to the next day. Its takes multiple chart reloads and log offs before the issue is resolved.
  6. If you're currently holding / traded less than 10 stocks you could sign up for a free Sharesight account and manually import your statements. Otherwise you pay for extra for larger trading activity and additional services. Sharesight is great and makes tax time very easy. You can have IG forward your trading statements for automatic tracking, then at the EOFY you simply select which reports you would like to generate. Depending on your situation you may be able to claim the cost of the service on tax. If you do go down this path you need to email IG and have them add an additional email address that directs your statements to the Sharesight server. Manual trade history - Trade history can also be downloaded from your IG dashboard, hit the three dots on the far right of you accounts, for ASX trading (Not CFD's) Select history - Show trade history - select the date range - Download as excel format.
  7. Yes the system had issues for a while this morning, you can check the status here - https://status.ig.com/ The issues I reported on the phone have now been resolved. Hopefully it's back up for everyone else.
  8. Likewise for me, sent details of the trade to the IG support email team. Was promptly called back today and have had the issue resolved.
  9. Well what timing, lol.. Loaded the app on my ipad to check something else and Dark Mode is here. Thank you.
  10. Would love to see this as an option.
  11. Interesting, I swear this happened to me last week too.
  12. I have setup IG and Commsec to send Sharesight my trade confirmations, makes tax time a breeze. Worth checking out.
  13. I'm having an issue where the current candle for the day is not displayed. This takes a few attempts to open and close the window, or log out and back in for it to display correctly. This is using both Chrome and MS Edge.
  14. Are you trading ASX shares? If so head to the dashboard and select history, show trade history and select a date range. You can then download the excel file. I have also setup IG so you can have your trade confirmations sent directly to sharesight for portfolio / tax tracking. (If you use sharesight) You need to contact IG via email and arrange the email address for tracking.
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