Jump to content
  • 0

Support


Tazamania

Question

Hi,

I'm wondering what the best method of communication with IG is because I tried calling when the entire system went down last week which cost me money as it was into the days close, I spent half hour on hold on the phone and gave up.

This morning another 20 minutes on hold just to ask a couple of simple questions and gave up again as no answer. So far my experience has been very bad. I'd like to know what other people do to get through to IG support when there is an issue?   

Any help welcome? Thanks

Link to comment

6 answers to this question

Recommended Posts

  • 0
On 29/05/2020 at 12:01, Tazamania said:

Hi,

I'm wondering what the best method of communication with IG is because I tried calling when the entire system went down last week which cost me money as it was into the days close, I spent half hour on hold on the phone and gave up.

This morning another 20 minutes on hold just to ask a couple of simple questions and gave up again as no answer. So far my experience has been very bad. I'd like to know what other people do to get through to IG support when there is an issue?   

Any help welcome? Thanks

Thank you so much for your post. 

At the moment our phone lines are very busy. On behalf of IG we would like to apologise. 

If you need to speak with someone you can email us and cc in Kenneth.Fasedemi@ig.com.

All the best 

Link to comment
  • 0
Guest Andy
On 02/06/2020 at 17:05, DC_ said:

How long does it takes to activate my account? I just send already the documents needed and im waiting to activate it so i can start trading.

thank u for the answer.

Were you able to activate account?  I think IG's customer service is getting worse, and their platforms can have errors anytime. 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      23,015
    • Total Posts
      95,371
    • Total Members
      43,629
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    Tiganfx
    Joined 27/09/23 00:34
  • Posts

    • I have seen several people leaving their daily jobs to enter into cryptocurrency because they think it's a place where fast money can be made lol. Some people have done it and Excel but that doesn't mean what works for Mr A will work for Mr B. @cryptorovers is an example of a successful crypto enthusiasts who left his McDonald's job in 2016 to become a full time crypto investor but several people have also tried that and got lost.  Getting into new business or opportunity can be dilusional atimes, I could remember when I got into crypto few years back, my popular slang was WAGMI meaning we are all gonna make it together but is that actually true? Of course it isn't. Becoming a crypto Millionare requires a lot. Take for instance, Ben Amstrong popular called Bit boy crypto, aside the fact that he's an early investor in Bitcoin, he has a YouTube channel with over 1.5 Million subscribers and over 1M followers on Twitter where he shares crypto news update, market trends, technical analysis and other new innovations in the world of crypto and blockchain technology across his SNS which has earned him recognition and influence. It is true that when you create influence, money will flow in, no wonder he's now worth around $8M. Embracing cryptocurrency is not a sure way to financial stability. As a matter of fact, it could lead to severe financial loss if one do not do his own research well. To succeed in this space, one must be knowledgeable enough. It's a common parable that people wants to follow who knows the way. Know when opportunities knocks at the door, be patient, remember it took Bitboy almost a decade to hit a million dollar from his BTC holdings.  . Are there other ways you think one could explore or apply to succeed or be financially stable in the crypto space? please feel free to share.
    • Elliott Wave Analysis TradingLounge Daily Chart, 27 September 23, Bitcoin/U.S. dollar(BTCUSD) BTCUSD Elliott Wave Technical Analysis Function: Counter Trend Mode: Corrective Structure: Flat Position: Wave((C)) Direction Next higher Degrees: wave II of Motive Wave Cancel invalid level: 28167.47 Details: Wave ((C)) trend move to 138.2% of Wave ((A)) at 23214.83 Bitcoin/U.S. dollar(BTCUSD)Trading Strategy: Bitcoin overview is still in a downtrend, as the price is below MA200 and wave C is not complete The price has a trend move to 23214.83 which is a 138.2% level of wave A Bitcoin/U.S. dollar(BTCUSD)Technical Indicators: The price is abelow the MA200 indicating a downtrend, RSI is a Bearish momentum. TradingLounge Analyst: Kittiampon Somboonsod, CEWA Source : Tradinglounge.com get trial here! Elliott Wave Analysis TradingLounge 4H Chart, 27 September 23, Bitcoin/U.S. dollar(BTCUSD) BTCUSD Elliott Wave Technical Analysis Function: Counter Trend Mode: Corrective Structure: Triangle Position: Wave 4 Direction Next higher Degrees: wave ((C)) of Flat Wave Cancel invalid level: 28167.47 Details: we are still missing two moves for a triangle to be complete Bitcoin/U.S. dollar(BTCUSD) Trading Strategy: The retest is at MA200 and the price make is a higher low, indicate that the Buyer is weak, so we looking for turning down below 24612 Bitcoin/U.S. dollar(BTCUSD)Technical Indicators: The price is below the MA200 indicating a downtrend, RSI is a Bullish momentum.
    • Commodities Market Trading Report - Technical Analysis is Elliott Wave and Trading Strategies Content: US Bond Yields, USD, DXY, US Gold XAU, GDX, Silver XAG, Gold Stocks, Iron Ore, Copper, Uranium, Crude Oil, Natural Gas. Commodities Market Summary: Bonds down, dollar up, yields up, Gold and Silver down with copper. Uranium long term upwards trend. Crude Oil Wave 4 and Natural Gas could be setting up for long trade, but unconfirmed Video Chapters 00:00  TLT Bonds. US Gov Bonds 10/5 Yr Yields 01:24 US Dollar Index, DXY 03:20 Precious Metals: Spot Gold  / US Spot Silver / XGD 12:00 Base Metals: XME ETF, Iron Ore, Copper. Uranium URA. 21:03 Energy: XLE ETF / Crude Oil / Natural Gas  31:38 End Analyst Peter Mathers TradingLounge™ Australian Financial Services Licence - AFSL 317817 Source: tradinglounge  Access Trial  
×
×
  • Create New...
us