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502 Error when trying to download Trade History


JulioB

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Hi there, would anyone be able to help me with this problem?

I'm not being able to export my trade history to csv from the LiveAccounts/History page. If I open up  my browser's dev tool and inspect the GET request I see the api call return a 502 error:

image.png.598980982ac2f297321633fe42c87aef.png

Edited by JulioB
typo
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4 answers to this question

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Hi,

Just to let you know I have built an Excel Add-in which provides lots of IG functionality directly in Excel.

You can stream/download live prices as well as account data such as your trade history:

https://www.excelpricefeed.com/userguide/positions-trade-history-download-excel-ig-index

I fully support it and regularly add new features, you can try it free for 10 days to see if it helps you:

https://www.excelpricefeed.com/

Cheers,

Andy

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I have the same issue. I was finally able to download the Trade History data this morning but now the csv file shows all of my trades as SELL trades even though there should be a number of BUY trades...really weird! 

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