Demo account expiry or limit

[mykedo]

I logged on my demo account this morning and wasn't able to paper trade. The chart doesn't seem to be updating either. Does the demo account expires or has transactions limit? Attached are the screen shots:

[ArvinIG]

10 hours ago, mykedo said:

I logged on my demo account this morning and wasn't able to paper trade. The chart doesn't seem to be updating either. Does the demo account expires or has transactions limit? Attached are the screen shots:

 

10 hours ago, R555THO said:

Same issue here, awaiting response

 

10 hours ago, joker918 said:

same with mine, can anyone help with this issue?

 

Hi All,

Thank you for your feedback.

The IT team advised that the issue should be fixed now, they are investigating how the Demo server data was corrupted.

Both Live and Demo accounts have they own servers. Only the Demo server was affected.

Thank you - Arvin

[R555THO]

Same issue here, awaiting response

[joker918]

same with mine, can anyone help with this issue?

 

[Scar]

demo has been fine until today….cannot go to demo account, it was directed to the real account automatically

tried logging out, closing the tab and still didnt work…

is it the same issue with the server for demo account ? thanks

[AndaIG]

Hi @Scar

Our IT team are currently investigating an issue where the demo link on the dashboard redirects to live accounts. Hopefully they will have a fix soon. The app is working fine. 

All the best, 

Anda