Split button is gone

[mf2]

Suddenly the button to split the chart view vertically is gone. The funny thing is that I still have some markets with splits charts open; does anyone else have the same issue?

[mf2]

Nevermind, I found out this is only the case in Dark mode; so if you are missing the button, just switch to light mode.

[mf2]

Update again: Now the split button is gone in light mode, too. Is this feature being removed?

[luckie]

Same problem to me, can someone fix this ASAP please?

[ArvinIG]

1 hour ago, mf2 said:

Update again: Now the split button is gone in light mode, too. Is this feature being removed?

 

20 minutes ago, luckie said:

Same problem to me, can someone fix this ASAP please?

Hi there,

Thank you for your posts.

It seems that the feature is available on the light mode but effectively it is not on the dark mode:


I will reach out to IT to see if they have more information.

Thank you - Arvin

[luckie]

3 minutes ago, ArvinIG said:

 

Hi there,

Thank you for your posts.

It seems that the feature is available on the light mode but effectively it is not on the dark mode:


I will reach out to IT to see if they have more information.

Thank you - Arvin

Thanks ArvinIG,

Could you please escalate this issue to get fixed for the dark mode?

Many thanks.

[JJP]

I'm getting this problem now too

[AndaIG]

Hi @JJP

Thanks for reaching out, 

We are having a temporary issue with this feature on the dark mode, try switching to light mode whilst our IT team investigates the issue. 

All the best, 

Anda

[JordanGuest]

I am having the same issue and also asked a similar question. I use dark mode too.

Although, it looks like it may have been resolved 🙂

Edited July 21, 2022 by JordanGuest

[ArvinIG]

16 hours ago, luckie said:

Thanks ArvinIG,

Could you please escalate this issue to get fixed for the dark mode?

Many thanks.

 

13 hours ago, JJP said:

I'm getting this problem now too

 

On 21/07/2022 at 04:35, mf2 said:

Suddenly the button to split the chart view vertically is gone. The funny thing is that I still have some markets with splits charts open; does anyone else have the same issue?

Hi All,

The IT team is investigating the issue under the Ticket number INC0646726.

It seems that the feature is back.

Please let us know if you have any feedback that can be forwarded to the IT team.

Thank you - Arvin