Jump to content
  • 0

App & Site error ?


Guest Austin1708

Question

Guest Austin1708

Hi - I just logged into the app and was shocked to see my funds as nil with no open positions. I checked the online platform and it shows the same status. I tried the app a second time and this time my open position was shown but still showed nil funds. History shows no withdrawals and no position closes so whats going on ? Cheers.

Link to comment

2 answers to this question

Recommended Posts

Hi   Useful information to give is what device you are using and which platform you are using.

The IG link for site status is at  http://status.ig.com/  which is not flagging any problems for any platforms at the moment.

 

For a quicker response on the forum if you need a moderator is to include their name with the @ prefix so they will be notified, as in  

 

If it's urgent best bet is to use the phone, IG client help.

 

I am pretty sure IG won't keep a position open if there actually were no funds, more likely to be a device data load problem.

 

 

Link to comment


Austin1708 wrote:

Hi - I just logged into the app and was shocked to see my funds as nil with no open positions. I checked the online platform and it shows the same status. I tried the app a second time and this time my open position was shown but still showed nil funds. History shows no withdrawals and no position closes so whats going on ? Cheers.

Hi  and thanks for your query. As  stated, if you ever have a pressing issue (especially when it relates to live trades, open positions, or time sensitive questions) please give us a call and we'll be able to help immediately. If you are still having issues please give us a call and one of our technical team members will be able to help resolve your issue. 

 

As far as I am aware no one else has reported any issues, so I believe it maybe something isolated to your device.

Link to comment

Archived

This topic is now archived and is closed to further replies.

  • image.png

  • Posts

    • Recently, U.S. Senator Bill Hagerty from Tennessee spoke at the Bitcoin conference, stating his efforts to push for Bitcoin-supportive legislation to promote freedom and opportunity. This year, cryptocurrency has become a key battleground in the election campaigns. It remains to be seen whether future policies on cryptocurrency will improve.
    • The digital landscape is undergoing a profound transformation as attention, once a freely given commodity, is increasingly recognized as a valuable asset. Layer3 is at the forefront of this revolution, pioneering a new economy where attention can be owned, traded, and monetized   This innovative approach empowers individuals to monetize their engagement, providing unprecedented control over personal data. Simultaneously, advertisers benefit from transparent metrics that optimize campaign performance. Content creators are presented with diverse revenue avenues beyond traditional advertising, while the overall ecosystem experiences a more equitable distribution of value.   The implications of Layer3 extend across various sectors. Social media platforms, for instance, can leverage this technology to revolutionize user engagement and monetization strategies. Tokenomics play a crucial role in driving Layer3's economy, incentivizing participation and rewarding value creation. While challenges such as data privacy and market volatility exist, the potential benefits of Layer3 are immense   Anticipation is building as its native token $L3 is on Bitget Pre-market as users await its listing on the exchange. This milestone is expected to significantly increase the token's visibility and accessibility, potentially driving substantial growth and attracting new investors. As the countdown begins, the crypto community watches with keen interest, eager to see how Layer3 will perform in this new chapter.
    • I've been exploring the world of play-to-earn gaming recently, looking for something that's not just about endless grinding but actually offers a fun and rewarding experience. OGC really stood out to me because it combines gaming with a sense of community in a unique way. OGC isn't just a game; it's a platform where you can play, earn, and even help shape its future. You're not just a player; you're part of a community with a voice. The idea of earning crypto while playing games is exciting, but what makes OGC special is its focus on community involvement. Your feedback can directly influence the development of the game, which is a big deal. I've also heard that the OGC token is available for pre-market trading on Bitget. While I'm still getting to know the platform and its features, it's definitely something to keep an eye on. Has anyone else tried OGC? What has your experience been like? I'd love to hear your thoughts and any tips you might have.
×
×
  • Create New...
us