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Demo account reset


CaptiveWolf

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Hello,

 

My account was created a while ago and under the demo section I currently have a spread betting and CFD account. I have attempted to create a demo standard share dealing account by clicking the 'Add another account' > 'Get Started' button however this creates a live account and not a demo account.

How can I create a demo share dealing account for testing purposes?

 

Thanks,

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Hi - unfortunately we don't have a demo Share Dealing account which you can practice on, however the look and feel is very similar to the classic platforms. Execution is very intuitive and if you would like to have one of our sales traders on the phone when you first place a deal, or would like a walk through, please give us a call. 

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 Thanks for your reply. Should have mentioned in my original post I am interested in API integration rather than using your online interface. I have just attempted to make a session request (POST https://api.ig.com/gateway/deal/session) passing my live shared dealing account ID however it returns error "error.public-api.failure.stockbroking-not-supported" - does this mean that I will not be able to make simple share deals via the API?

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Exactly that - unfortunately we don't offer the API for a Share Dealing account and we have insufficient client demand to warrant the back end work to get it set up. If this changes we will make sure to inform all clients who have shown interest in the past.  

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