Jump to content
  • 0

IG APP (iOS) update


Guest LarryA

Question

Received notification to update the IG Trading app for iPad two days ago but when I try to update it gives, "This item is no longer available" error. 

 

Any ideas?

Link to comment

15 answers to this question

Recommended Posts

  • 0

Hi Caseynotes

 

 


Caseynotes wrote:

Hi 
  This has occurred before, check this thread for possible solutions;

 

 

 


The thread isn't relevant.

 

The issue is that the app is not available on the iStore anymore. So if my iPad is stolen or breaks I can't replace the app on a new device!

 

 

Link to comment
  • 0

Hi James

 

As for searching the Apple app store, IG Trading for iPad can be found on the app store, it just can't be down loaded as it isn't available anymore.

2018-01-30 07.07.17.png

Link to comment
  • 0


LarryA wrote:

Hi James

 

Thanks, but that link is dead.

 

Screen Shot 2018-01-30 at 07.07.44.png


Sorry about that, when I typed the url hyperlink I included a space at the end of it which caused it to be a dead link. If you try it again here it should definitely work: https://www.ig.com/uk/trading-apps

 

In regards to the second point I believe you are trying to click the 'update' button rather than searching for it again? I have just tried on a couple of devices and it's appeared, and as far as I'm aware we haven't received any other reports of this, so it maybe something isolated to your iPad or Apple App Store. Where about are you based? (For example if you're in the USA you may not be able to access). 

 

I think if you start by trying the above link again it should be fine, but failing that please give us a call and we'll try and help one and one over the phone. 

Link to comment
  • 0

Hi James

 

This link takes me to the app store. When i click the update link I get the "This item is no longer available" error.

2018-01-30 18.36.26.png

I have access to both the US and South African stores. This error is from the South African store. It doesn't find the app in the US store.

Link to comment
  • 0

Further to my previous message, if I search for the app it finds it but since the app is on the iPad the only option I have is "Update" (not "Get").

 

I'm not willing to erase the app from the iPad and find that I can't re-download it that iPad again.

Link to comment
  • 0
Guest Nicoleung

Got a new iPad today, I tried to downlod IG trading app in App Store (Hong Kong), but it’s gone. It’s no longer available. What’s going on?

 

It seems to me that IG trading app is only available in UK App Store.

Link to comment
  • 0


wrote:

Got a new iPad today, I tried to downlod IG trading app in App Store (Hong Kong), but it’s gone. It’s no longer available. What’s going on?

 

It seems to me that IG trading app is only available in UK App Store.

Hi  - The new version 7 of the IG App is only available to download in countries where IG holds a licence. This is a new Apple rule. This means that some prospects/clients will click links to download our app and receive a generic error that ‘this app is not available in your location.’ You can see these countries in the 'hidden spoiler' section below. There are plans in place to improve this, but we have to comply with Apple’s ruling ASAP.

 

  • Austria
  • Bulgaria
  • Croatia
  • Republic of Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • UK
  • Iceland
  • Norway
  • South Africa
  • UAE
  • Switzerland
  • Singapore
  • Japan
  • Australia
  • New Zealand
  • China
Link to comment
  • 0


wrote:

Further to my previous message, if I search for the app it finds it but since the app is on the iPad the only option I have is "Update" (not "Get").

 

I'm not willing to erase the app from the iPad and find that I can't re-download it that iPad again.

There is another way to download the app if you've previously downloaded it, and this could help as a work around.

 

Step #1. Launch App Store

1.jpg

 

Step #2. Next, tap on your profile picture at the top right corner. Make sure to sign in to your iCloud account, if you aren't already.

2.jpg

 

Step #3. Tap on Purchased.

3.jpg

 

Step #4. We need access to the purchased apps which are not on this device, tap on Not on This iPhone/iPad tab at the top. It will show you the list of apps which you have bought using the same Apple ID. IG Trading will be in this list. Click the cloud icon to download it. (In the screenshot below you should see the IG app if you have previously downloaded it. My IG App doesn't show because I haven't deleted it to take these screenshots). 

 

4.jpg

Link to comment
  • 0

Hi James

 

Tried that approach already and it didn't work. 

 

I eventually got frustrated and decided to delete the app from my iPad and re-installed it. That worked.

 

Now on the App store it only has the option to GET the universal version of the App (IG Trading: Spread betting...), not the one for the iPad. This is in the South African App store.

 

 

Link to comment
  • 0
Guest chunster

Can we get an option to side load this app? Alternatively get the license for countries like Malaysia. If the other brokers are able to get a license to publish their trading apps, why can't IG?

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      22,111
    • Total Posts
      92,978
    • Total Members
      42,497
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    vigilantrelic
    Joined 04/06/23 19:52
  • Posts

    • Stock Market Elliott Wave Summary: SP500 - NASDAQ 100 - RUSSELL 2000 - DAX 40 - FTSE 100 - ASX 200 SP 500:  Expect the price above and below 4,300 the top of Minor Group 1 and the 61.8% retracement level from the all-time high. Expect a Classic TradingLevels pattern at 4,300 then further upside... Nasdaq 100: heading slightly higher into Elliott Wave (v) of iii) with next resistance Minor Group 2 14,650 with support at 14,500 and 14,300 for Wave iv) Russell 2000: Support 1830, next target 1850 DAX 40: Elliott Wave (iii) to 16,100 Wave (iv) retesting 16,000. FTSE 100: wave (iii) top 7650 then expect wave (iv) correction 7630. ASX 200: Elliott Wave c of (iv) back towards 7200 - 7210 then upwards towards 7265 – 7300 Video Chapters 00:00 SP 500 (SPX) 10:05 NASDAQ (NDX) 14:08 Russell 2000 (RUT) 18:07 DAX 40 (DAX) 27:25 FTSE 100 (UK100) 30:09 ASX 200 (XJO) 38:10 End Analyst Peter Mathers TradingLounge™ Australian Financial Services Licence - AFSL 317817 Source: tradinglounge com   Access Trial    
    • The inclusion of trading volume as a standard indicator in charting software for the past three decades is not without reason—it offers a vital advantage. Volume analysis grants traders valuable insights into the actions of market participants at different price levels. By focusing on volume, traders can react more effectively to price movements rather than attempting to predict the future direction of prices, as is often the case with many other technical indicators. 📍Key points about volume Here are the key points regarding the volume indicator commonly plotted on the X-axis in trading: 🔹Volume Indicator: The volume indicator calculates the total number of shares or contracts traded during a specified time period. It is usually displayed as a histogram or line chart, with time represented on the X-axis. 🔹Liquidity: Volume is a critical metric as it provides insights into the liquidity of a security. Higher volume generally indicates greater market participation and liquidity, making it easier to buy or sell the asset without significantly impacting its price. 🔹Confirmation: Volume can validate the authenticity of price movements. In an uptrend, increasing volume supports the bullish move, indicating strength and conviction among buyers. Conversely, declining volume during an uptrend may signal weakness or lack of interest. The same principles apply to downtrends. 🔹Breakouts and Reversals: Volume analysis is often employed to identify breakouts and potential trend reversals. A significant increase in volume during a breakout suggests a higher probability of a sustained move, while decreasing volume near a support or resistance level might indicate a potential reversal. 🔹Divergence: Volume can unveil discrepancies between price and market sentiment. For instance, if prices are rising while volume is decreasing, it could suggest that the rally is losing momentum and a reversal may be imminent. Similarly, increasing volume during a price decline might indicate selling pressure and the potential for further downside. 🔹Confirmation of Patterns: Volume can serve to confirm or invalidate chart patterns such as triangles, head and shoulders, or double tops/bottoms. Higher volume during pattern formations enhances their reliability, while low volume can cast doubt on the significance of the pattern. 🔹Watch for High Volume: Unusual spikes in volume can indicate significant market events, such as earnings releases, news announcements, or institutional buying/selling. Abnormal volume levels can lead to increased volatility and potentially present trading opportunities. 🔹Relative Volume: Comparing current volume to historical average volume helps assess the significance of current trading activity. Higher volume relative to the average may imply increased interest, while lower volume might suggest a lack of conviction or reduced market participation.
    • I don't know but it looks like a really awesome service Because I have come across all sorts of mixers in my work  
×
×
  • Create New...