Nationality

[Guest Delapaz]

Every time I try to execute a simple trade I get the attached message.  There is no "banner" and no place in "My IG" to verify my nationality.  I have completed the US tax form, including nationality and residence, which was accepted as follows:

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You can now buy U.S. stock

You can now buy US stock in share dealing accounts and receive US dividend equivalent income in spread betting and CFD accounts.

This form is valid until 31/12/2021. We will ask you to verify and update this information in 2021.

Please note: Changing your name, address, tax residence or other personal details may invalidate this form and a new form may be required. To inform us of a change to your information, personal circumstances or if you have any other questions, please go to MyIG/Settings or call our help desk.

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So now what?

 

[Guest demon1962]

mod edit: passport image deleted. Please remember this is a public forum. 

[JamesIG]

thanks @TrendFollower - please also remember there is a 'report port' button which we can react to quicker. Thanks for the heads up.   

[Caseynotes]

Actually now you mention it where is the 'report post' tab? I know there used to be one but can't see it now, I can see the 'share this post' icon tab top right corner but there is nothing next to it.

[JamesIG]

@Caseynotes @TrendFollower - strange... let me investigate why you can't see it.

[teraformingkabs]

Hello, I'm having the same problem.