guys help me

[mikheilinemsadze]

someone help me to udnerstand why i amnt able to withdraw money on my card card is the same which one was sued to deposit money but still i amnt able to withdraw money on it support caant solve it they are just talking to ask them to withdraw moeny manually for me but i want to be able withdraw money on my own in card

[Guest PandaFace]

No one will be able to help here as this is about your bank and card. 

IG are regulated tho so don’t worry about that. Just call them and they’ll be able to help. Chances are it’s user error or something.

[mikheilinemsadze]

truth is that its almost 7 days and they cant solve this simple problem  

[mikheilinemsadze]

its not about that IG lies or something its just technicall problem which is really simple maybe my card isnt verified and i have to explain everything to every new support guy and all of them tells me new things 

[Caseynotes]

@mikheilinemsadze,  most people use a card to deposit with and a bank account to withdraw to. They can't send to a debit card (it's visa or whatever and not your bank) I think they can send to a credit card but it means you can only spend it from there. 

[Guest PandaFace]

Taggy rag tag @JamesIG

[JamesIG]

As far as I can see this transaction / withdrawal was processed successfully yesterday? If you are still having issues please give us a call and we can try and help over the phone. Unfortunately we can't assist with specific payment queries on Community dude to personal data and details on a public forum. 

[mikheilinemsadze]

everything is done but i amnt able to withdraw on my own so everytime i will withdraw money i am forced to email IG helpdesk to do it manually for me.....