Jump to content

Is IG really for big traders or fishes


Guest mykig

Recommended Posts

Guest mykig

 I am new to IG when I was opening account though its Demo Account the gentleman really nicely mentioned if you need any help let us know and how much you thinking of investing . I think that was a mistake and I told him I am not really big trader will be starting with couple of thousand he said no worries I will call you back in two weeks that was around month ago never heard from him.The same day another gentleman called and said if you need any help with IT related issue let us know . I told him I might need help with installing MT4 on my mac but let me check first your platform and if you can please call me in a week time .Again never heard from him .

          On calling IG and mentioning his name they said he is busy and another chap is mentioning I won't be able to help you because we only deal with live accounts. I tried everything in the book to install mt4 did watch videos and stuff but it didn't help . Eventually I tried to call IT support and waited around 40min no reply I was recommended to IG 

by one of my friend but he have a bit chunky account hence I think he get good customer service because I discussed with him and he said I never call them they call me all the time or if I have to place on the phone order I only call than and sometimes get better rates as well but as I mentioned they   don't bother about small accounts I think chichis such a shame because as a new trader i invested around a month to get familiar with all the IG processes but I  think have to look for something else.

Related video with brokers     

 

            

Link to comment
37 minutes ago, mykig said:

Related video with brokers

Mate that video is old, I seen it not long after it first came out in early 2018 and guess what, the guy is setting you up to sell you his own product, what a surprise!

Yeah, all brokers are bad ho-hum. But the thing is small retail would never even get a shot at trading without them. But oh, they give the big boys a more personalised service, shock! Most small account traders are going to blow up their account themselves within 3 months anyway.

Basic research would have lead you to discover mt4 was never written for mac though metatrader did write a get round, not perfect but as good as it gets, mt4 is 3rd party and not down to IG.

Most of the 10s of thousands of IG clients aren't big fish though the few big fish probably put though most of the trading volume, that's just the way it is.

  • Like 2
Link to comment
Guest mykig

Yes I know and he mentioned that as well but he is doing the same but the  difference is he not a broker he just create a big hedge fund where he get best prices from broker as a team obviously he will be a big account so he will get all the perks even down to zero spread sometimes but I am not against any broker its just the understanding of the system. As I mentioned even ig offer different rates to big fishes a capitalist system rich will have more opportunities than poor hence rich will get more richer every day and poor more poorer . It was just the customer service thing trust me I just open a demo account with very small company and they straight away called me and guess what they literally stay with me over the phone an hour to install MT4 on mac 😀

   I played the same game what they play but inverse hence here I am ready with mt4 platform on mac. But see the big brokers they don't much of bother about small clients. 

Link to comment
5 hours ago, mykig said:

Yes I know and he mentioned that as well but he is doing the same but the  difference is he not a broker he just create a big hedge fund where he get best prices from broker as a team obviously he will be a big account so he will get all the perks even down to zero spread sometimes but I am not against any broker its just the understanding of the system. As I mentioned even ig offer different rates to big fishes a capitalist system rich will have more opportunities than poor hence rich will get more richer every day and poor more poorer . It was just the customer service thing trust me I just open a demo account with very small company and they straight away called me and guess what they literally stay with me over the phone an hour to install MT4 on mac 😀

   I played the same game what they play but inverse hence here I am ready with mt4 platform on mac. But see the big brokers they don't much of bother about small clients. 

Hi, he is an ex bank trader but has now joined a group which has set up some kind of trader teaching academy which he plugs throughout the video. He uses examples of bad practice of poorly regulated brokers and pretends it applies to them all but that simply isn't the case. It's true that IG used to offer preferential rates to large clients (they all did) but the regulators stepped in and banned it in UK and Europe.

It's true that sometimes the helpdesk are not always so helpful though you could have asked here on the community 🙂, I've helped others with mt4 on mac before.

IG has 10s of thousands of clients for a reason, small companies may be seem more keen to get you up and going quickly but that's probably because half of them are on the verge of going bust 😉

 

Link to comment
Guest mykig

Thanks a lot Casey for offering help all I follow here is you and elle because it only make sense to me.But somehow when ever elle write something i get update email which really helps but in your case i follow you as well but still don't get updates or if i do get opportunity mostly gone by than don't know how to activate that.

Link to comment
8 minutes ago, mykig said:

Thanks a lot Casey for offering help all I follow here is you and elle because it only make sense to me.But somehow when ever elle write something i get update email which really helps but in your case i follow you as well but still don't get updates or if i do get opportunity mostly gone by than don't know how to activate that.

I don't know about the emails, I just had a look at the settings page and it looked as though emailing is either off or on for all so not sure why one is and one isn't, maybe @JamesIG will know.

Link to comment

An IG rep personally phones every new sign-up, BTW.  For example, a couple of hours after I signed up someone phoned me and I told them I was interested in U.S. shares and they directed me to fill out the relevant form for U.S. shares.    This was actually quite helpful and they also sent me links to get started on the platform.  I'm glad they didn't keep phoning me and try to get me to deal - I appreciate being left to do my own thing and ask for help when I want it.

 

Edited by dmedin
Link to comment
2 hours ago, Caseynotes said:

I don't know about the emails, I just had a look at the settings page and it looked as though emailing is either off or on for all so not sure why one is and one isn't, maybe @JamesIG will know.

hmmm, I haven't heard any other issues from Clients on this one. Please can you make sure your Community settings are correct via this link: https://community.ig.com/notifications/options/ ?

Link to comment
1 hour ago, mykig said:

But you will be really annoyed when you need help no one there 

Hi @mykig - thanks for reaching out on the Forum. I've just had a look at the correspondence linked to this Community login and I can see that you did message us regarding MT4, however we emailed back within 3 hours with an answer and a link for any further information you may have found useful. 

Unfortunately with over 195,000 clients with hundreds of new applications a day and many, many more demo applications, it isn't realistic that we can provide a dedicated one on one service - there just isn't enough hours in the day! What we have done is create a number of assets such as web pages, videos, Academy trading courses, the Community and the Help and Support hub, IGTV, and a number of other scalable support areas to help. 

As noted we unfortunately do not support MT4 for Mac, however you can use this guide if needed https://www.mql5.com/en/articles/1356 and as Caseynotes said, there are a number of helpful guys on Community. 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • USD/CHF Elliott Wave Analysis Trading Lounge Day Chart, 19 March 24     U.S.Dollar/Swiss Franc(USD/CHF) Day Chart   USD/CHF Elliott Wave Technical Analysis   FUNCTION: Counter Trend           MODE: Corrective             STRUCTURE: red wave C           POSITION: blue wave Y of 2         DIRECTION NEXT LOWER  DEGREES:black wave 3           DETAILS: red wave C of Y of 2 is in play and likely to end between fib level 60.80 to 78.60  .. Wave Cancel invalid level: The USD/CHF Elliott Wave Analysis for the day chart on 19 March 24, provides insights into the potential price movements of the U.S. Dollar/Swiss Franc currency pair based on Elliott Wave principles within technical analysis. Identified as a "Counter Trend" scenario, the analysis suggests a deviation from the prevailing trend, indicating a potential corrective phase in the market. This indicates that the current price movement is against the predominant trend direction. Described as "Corrective" in mode, the analysis implies that the current price action is part of a corrective wave within the broader Elliott Wave structure. This suggests that the market is experiencing a temporary reversal or retracement within the context of a larger trend. The "STRUCTURE" is labeled as "red wave C," indicating that the market is currently undergoing a corrective phase within the larger Elliott Wave count. This suggests that the current price movement is part of a corrective wave within a broader Elliott Wave cycle. Positioned as "blue wave Y of 2," the analysis indicates that the current corrective phase is part of a higher-degree Elliott Wave cycle. This implies that the corrective movement is occurring within the context of a larger corrective structure. The "DIRECTION NEXT LOWER DEGREES" is identified as "black wave 3," suggesting the expected direction for the subsequent lower-degree wave. This indicates that once the current corrective phase completes, the market may resume its downward movement in the lower-degree Elliott Wave cycle. In the "DETAILS" section, it is mentioned that "red wave C of Y of 2 is in play and likely to end between the Fibonacci levels of 60.80 to 78.60." This suggests that the current corrective phase is expected to conclude within a specific Fibonacci retracement zone. The "Wave Cancel invalid level" is specified as 0.92493, serving as a critical threshold. A breach beyond this level would invalidate the current wave count, necessitating a reassessment of the analysis. In summary, the USD/CHF Elliott Wave Analysis for the day chart on 19 March 24, suggests a counter-trend corrective scenario, providing insights into potential price movements and key levels to monitor for potential trend reversals.0.92493       USD/CHF Elliott Wave Analysis Trading Lounge 4 Hour Chart, 19 March 24     U.S.Dollar/Swiss Franc(USD/CHF) 4 Hour Chart   USD/CHF Elliott Wave Technical Analysis   FUNCTION: Counter Trend           MODE: Corrective           STRUCTURE: red wave C           POSITION: blue wave Y of 2         DIRECTION NEXT LOWER  DEGREES:black wave 3           DETAILS: red wave C of Y of 2 is in play and likely to end between fib level 60.80 to 78.60  .. Wave Cancel invalid level: 0.92493 The USD/CHF Elliott Wave Analysis for the 4-hour chart on 19 March 24, offers insights into the potential price movements of the U.S. Dollar/Swiss Franc currency pair based on Elliott Wave principles within technical analysis. Identified as a "Counter Trend" scenario, the analysis suggests a deviation from the prevailing trend, indicating a potential corrective phase in the market. Described as "Corrective" in mode, the analysis indicates that the current price action is likely part of a corrective wave within the broader Elliott Wave structure. The "STRUCTURE" is labeled as "red wave C," implying that the market is currently experiencing a corrective phase within the larger Elliott Wave count. Positioned as "blue wave Y of 2," the analysis suggests that the current price movement is part of a corrective wave within a higher-degree Elliott Wave cycle. This implies that the corrective phase is occurring within the context of a larger corrective structure. The "DIRECTION NEXT LOWER DEGREES" is identified as "black wave 3," indicating the expected direction for the subsequent lower-degree wave. This suggests that once the current corrective phase completes, the market may resume its downward movement. In the "DETAILS" section, it is mentioned that "red wave C of Y of 2 is in play and likely to end between fib level 60.80 to 78.60." This suggests that the current corrective phase is expected to conclude within a specific Fibonacci retracement zone. The "Wave Cancel invalid level" is specified as 0.92493, serving as a critical threshold. A breach beyond this level would invalidate the current wave count, necessitating a reassessment of the analysis. In summary, the USD/CHF Elliott Wave Analysis for the 4-hour chart on 19 March 24, suggests a counter-trend scenario characterized by corrective movements. The analysis provides insights into the potential completion of the current corrective phase and identifies key levels for monitoring potential shifts in the wave count and trend dynamics. Technical Analyst : Malik Awais Source : Tradinglounge.com get trial here!    
    • ASX - SANTOS LIMITED (STO) Elliott Wave Technical Analysis - 19 March 24   ASX - SANTOS LIMITED (STO) Elliott Elliott Wave Technical Analysis TradingLounge (1D Chart), March 19, 2024 Greetings, Our Elliott Wave analysis today updates the Australian Stock Exchange (ASX) with SANTOS LIMITED (STO) shares. We observe that STO may continue to rise further, with the setup of the third wave within the third wave. ASX - SANTOS LIMITED (STO): Elliott Wave Technical Analysis TradingLounge (Daily Chart), March 19, 2024 ASX - SANTOS LIMITED (STO): STO 1D Chart Analysis Function: Major trend (Primary degree, purple) Mode: Motive Structure: Impulse   Position: Wave ((3))-purple Details: The broader context suggests that waves ((1))-purple and ((2))-purple have concluded, and wave ((3))-purple is now unfolding to move higher. Wave ((2)) appears to have retraced without strong sharpness, despite following a Diagonal, so it's premature to conclude that STO will continue to rise. We will need to continue monitoring, but an upward movement in the medium term is feasible. Invalidation point: 6.57 Elliott Wave Analyst: Hua (Shane) Cuong, CEWA-M (Master’s Designation) Source : Tradinglounge.com get trial here!         ASX - SANTOS LIMITED (STO): Elliott Wave Technical Analysis TradingLounge (4-Hour Chart), 19 March 24 ASX - SANTOS LIMITED (STO): STO 4-Hour Chart Analysis Function: Major trend (Minor degree, red) Mode: Motive Structure: Impulse Position: Wave (iii)-purple of Wave 3-red Details: The shorter-term outlook indicates that waves 1-red and 2-red have concluded, and wave 3-red is now unfolding to move higher. Wave (iii)-purple is expected to continue rising further, with an immediate target at 7.54. A move beyond this high would extend towards 7.66, while prices are expected to maintain levels higher than the low at 7.30. Invalidation point: 6.99 Elliott Wave Analyst: Hua (Shane) Cuong, CEWA-M (Master’s Designation) Conclusion:   Our analysis and forecast of contextual trends, along with the short-term outlook for ASX: Santos Limited (STO), aim to provide readers with insights into upcoming market trends and how to capitalize on them by identifying optimal positions. Additionally, we offer specific price points that act as invalidation levels for the wave count (acknowledging potential inaccuracies) and confirmation levels to enhance confidence in the wave count. By integrating these elements, we aim to offer readers the most objective and professional perspective and opinion on market trends. Technical Analyst: Hua (Shane) Cuong, CEWA-M (Master’s Designation).    
    • Ethereum Crypto Price News Today - Elliott Wave Technical Analysis, Ethereum/ U.S. dollar(ETHUSD) ETHUSD Elliott Wave Technical Analysis Function: Follow Trend Mode: Motive Structure: Impulse Position: Wave (3) Direction Next higher Degrees: wave ((3)) of Impulse Wave Cancel invalid level: Details: Wave 3 may be complete and prices are corrected in wave 4. Ethereum/ U.S. dollar(ETHUSD)Trading Strategy: Ethereum is still in its Wave 3 rally, with two more moves missing to complete the Impulse pattern, a Wave 4 decline and a Wave 5 rally, so Ethereum is still bullish overall. is in a continuous upward trend Ethereum/ U.S. dollar(ETHUSD)Technical Indicators: The price is above the MA200 indicating an Uptrend, Wave Oscillator is a bullish Momentum. TradingLounge Analyst: Kittiampon Somboonsod, CEWA Source : Tradinglounge.com get trial here!         Elliott Wave Analysis TradingLounge 4H Chart, 19 March 24, Ethereum/ U.S. dollar(ETHUSD) ETHUSD Elliott Wave Technical Analysis Function: Follow Trend Mode: Motive Structure: Impulse Position: Wave (3) Direction Next higher Degrees: wave ((3)) of Impulse Wave Cancel invalid level: Details: Wave 3 may be complete and prices are corrected in wave 4 Ethereum/ U.S. dollar(ETHUSD)Trading Strategy: Ethereum is still in its Wave 3 rally, with two more moves missing to complete the Impulse pattern, a Wave 4 decline and a Wave 5 rally, so Ethereum is still bullish overall. is in a continuous upward trend Ethereum/ U.S. dollar(ETHUSD)Technical Indicators: The price is above the MA200 indicating an Uptrend, Wave Oscillator is a bullish Momentum.    
×
×
  • Create New...
us