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Cant login


Bopperz

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{"errorType":"SERVER_ERROR","errorMessage":"Url='https://ep4/clientsecurity/session/tokens' with parameters='{}' thrown exception='java.util.concurrent.TimeoutException'","error":true}
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Guest me too and helpline off
Posted
13 minutes ago, Bopperz said:

Hi,

My account has suddenly kicked me out and wont let me log in on the web or the app.

Please take a look.

James

 

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Posted

It is always the same ****. Their platform keeps going down every month. it's almost ridiculous. I have had enough of this amateurs

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Guest bullsnbearsig
Posted

Snap, Managed to launch charts.., then PRT, but My IG won't let me in - Please sort.

R's Steve

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Guest mike8man
Posted

I can't log in either - web site crashed??

 

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Guest cant log in
Posted

telephone lines not answering either - a bit alarming.

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Posted

IG Client Help  @IGClientHelp

42s

Login issues have been resolved now, we're extremely sorry for anyone unable to log in earlier. Please contact us if you're still experiencing issues.

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Posted
Need an advice, 
 
Given the current market, I have set stop loss on 24550, apparently it didn't get hit, 
Since it didn't get hit, and it gap down to 23600. 
and there enough margin in my account. After forcesell my position, it bounce.. ****
 
 
 
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Guest Duncanb
Posted

I cant log in either...issue is no longer shoing on the Status update page.

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Posted
9 hours ago, Caseynotes said:

IG Client Help  @IGClientHelp

42s

Login issues have been resolved now, we're extremely sorry for anyone unable to log in earlier. Please contact us if you're still experiencing issues.

Not working for me still.

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Posted

keep saying my login detail incorect while i put the identical usename and password to login the web platform which would work on computer base.

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Posted

Hey there, I’m trying to get into my account and when I log in it says account failure try again later. I need to get into it now as I have live trades.. please help ASAP 

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