Cant login

[Bopperz]

Hi,

My account has suddenly kicked me out and wont let me log in on the web or the app.

Please take a look.

James

[dmedin]

Message to IG's IT team

 

[Bopperz]

{"errorType":"SERVER_ERROR","errorMessage":"Url='https://ep4/clientsecurity/session/tokens' with parameters='{}' thrown exception='java.util.concurrent.TimeoutException'","error":true}

[Guest me too and helpline off]

13 minutes ago, Bopperz said:

Hi,

My account has suddenly kicked me out and wont let me log in on the web or the app.

Please take a look.

James

 

[Guest Alex]

It is always the same ****. Their platform keeps going down every month. it's almost ridiculous. I have had enough of this amateurs

[Guest bullsnbearsig]

Snap, Managed to launch charts.., then PRT, but My IG won't let me in - Please sort.

R's Steve

[Guest mike8man]

I can't log in either - web site crashed??

 

[Guest cant log in]

telephone lines not answering either - a bit alarming.

[Caseynotes]

IG Client Help  @IGClientHelp

42s

Login issues have been resolved now, we're extremely sorry for anyone unable to log in earlier. Please contact us if you're still experiencing issues.

[Bopperz]

Happening again.

And when I can log in, all the my charts are set to 5min, no indicators, no drawings!

[ChrisRobUK]

I also can't log in either and I'm having the same chart issues as well

[anthonyli01]

This is ridiculous, twice in a day? 

[Khun9999]

Need an advice, 

 

Given the current market, I have set stop loss on 24550, apparently it didn't get hit, 

Since it didn't get hit, and it gap down to 23600. 

and there enough margin in my account. After forcesell my position, it bounce.. ****

 

 

 

[mikheilinemsadze]

imagine how many people looses money right now  and they cant even log in to close them IG just loves to play games there isn't any platform issues

[dmedin]

Totally borked.

 

Sigh.

[Guest Duncanb]

I cant log in either...issue is no longer shoing on the Status update page.

[Guest Bob]

9 hours ago, Caseynotes said:

IG Client Help  @IGClientHelp

42s

Login issues have been resolved now, we're extremely sorry for anyone unable to log in earlier. Please contact us if you're still experiencing issues.

Not working for me still.

[Guest Jason]

keep saying my login detail incorect while i put the identical usename and password to login the web platform which would work on computer base.

[Guest trader]

Hey there, I’m trying to get into my account and when I log in it says account failure try again later. I need to get into it now as I have live trades.. please help ASAP