AshishIG

Hi @JamesP747, The requested stock is now made available on Share Dealing accounts. All the best, AshishIG

We are pleased to provide you with a table that shows the number of days' worth of overnight funding fee you will be charged if you keep a forex position open on a particular day. The overnight funding fee is the cost of holding a position overnight through 10 PM UK time, and it is charged at the end of each trading day. This fee is calculated based on the size of your position and the interest rate differential between the two currencies involved in the trade plus the IG admin fee. To help you manage your trading costs and make informed decisions, we have created this table that clearly displays the number of days' worth of overnight funding fee you will be charged. This information can be used to estimate the cost of holding a position over a certain period and to decide whether to keep it open or close it before the end of the trading day. In the future, we will regularly publish this table at the start of each new month. Disclaimer:Please note that in some cases, the number of days may change due to public holidays or bank holidays. We will do our best to inform you of any changes as soon as possible, but we recommend that you keep an eye on the holiday calendar to avoid any surprises.

Please see the interest rates that are used when IG calculates the overnight funding rate (per annum) on shares and indices. This does not include the IG admin fee. The information provided is an indication as of 3rd July 2023 and will be published weekly on Mondays. *** It's important to note that the rates are subject to daily changes and are based on the currency of the underlying market, not the contract currency. Take a quick poll and vote

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 3rd Jul 2023. These are projected dividends and are likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. The amount in brackets is the expected adjustment after special dividends are excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently, any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation, and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See the full non-independent research disclaimer and quarterly summary. Take a quick poll and vote

@dantrader435, Apologize for the inconvenience of not being able to access your statements. It seems this might be an account-related issue. Rest assured, we will investigate this matter and provide assistance. To help us resolve the problem, could you kindly send an email from your registered email to helpdesk.au@ig.com ? This will allow us to look into the issue and assist you further. Additionally, we can manually send the statement from our side to assist you. We appreciate your patience and cooperation regarding this matter. All the best,AshishIGTake a quick poll and vote

Hi @mgroberts, Regrettably, when selling shares on share dealing accounts, you are limited to placing either a stop or limit order. The option to use both stop and limit orders simultaneously is only available for CFD accounts with leverage. All the best,AshishIGTake a quick poll and vote

Hi @wakjac, Regrettably, we do not offer US OTC stocks, so you will not be able to locate them on our platform. All the best, AshishIG Take a quick poll and vote

Hi @dantrader435, Could you please attempt to choose a custom time frame from the date dropdown, select the desired dates, and then generate a statement to verify if it functions properly? All the best, AshishIG

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 26th Jun 2023. These are projected dividends and are likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. The amount in brackets is the expected adjustment after special dividends are excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently, any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation, and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See the full non-independent research disclaimer and quarterly summary. Take a quick poll and vote

Hi @Danmilner, The reason is that there are no after-hours sessions available for US Tech 100 that we can consider. However, there is an after-hours session available for US 500, and the Dow is highly correlated with US 500. We provide NDX options that are based on the cash market. These options can be traded on the PHLX (Philadelphia Stock Exchange) from 14:30 to 21:15 UK time. On the other hand, SPX options trade on the CBOE (Chicago Board Options Exchange) nearly around the clock, which allows us to offer continuous trading. Although the Dow options market is also not very active, the volatility of the Dow is closely correlated with SPX, so we are willing to offer Dow options. However, we cannot trade Nasdaq options outside of regular cash market hours. Hope this helps. All the best,AshishIGTake a quick poll and vote

Hi All, There’ll be a few changes to our opening hours over the US Independence Day period (all times BST if not specified): Monday 3 July 2023 US equities close early at 6 pm (1 pm ET). All Sessions shares will be available to trade until 10 pm (5 pm ET) VIX futures close early at 6.15 pm (12.15 pm CT) and reopen at 11 pm (5 pm CT) Tuesday 4 July 2023 US equities and soft commodities are closed US index futures close early at 6 pm (12 pm CT). We’ll make an out-of-hours price on Wall Street, US 500, US Russell 2000, FANG Index, and US Tech 100 from 6 pm until futures reopen at 11 pm (5 pm CT) Brent Crude, UK Natural Gas, EU Natural Gas, and London Gas Oil futures close early at 6.30 pm US interest rates close early at 6 pm (12 pm CT) US energies and metals close early at 7.30 pm (1.30 pm CT) London Sugar closes early at 5 pm VIX futures closes early at 4.30 pm (10.30 am CT) and reopen at 11 pm (5 pm CT) Wednesday 5 July 2023 Cotton opens late at 1 pm (8 am ET) Grains open late at 2.30 pm (8.30 am CT) More resources: CME Futures: https://www.cmegroup.com/trading-hours.html#foi=F&tradeDate=2023-07-04&pageNumber=1 US Equities: https://www.nyse.com/markets/hours-calendars & https://www.nasdaq.com/market-activity/stock-market-holiday-schedule ICE Futures: https://www.theice.com/publicdocs/Trading_Schedule.pdf (EU) & https://www.ice.com/publicdocs/futures_us/exchange_notices/ICE_Futures_US_2023_IndependenceDayHoliday.pdf (US) CBOE VIX: https://www.cboe.com/about/hours/us-futures/ Take a quick poll and vote

Hi @swingwin, I'm not entirely clear about your query regarding "graph order passing." Could you please provide more details or explain it further? All the best,AshishIGTake a quick poll and vote

Hi @Dkantabria, The above statement specifically applies to positions held in CFD accounts. If you have shares in your Share dealing account that is suspended or delisted, we will have to wait for the stock to become tradeable again, which is beyond IG's control. There is no fee associated with holding these suspended shares in your account. In share trading, clients do not have the option to close their positions when the market is not trading. The shares will remain in the account until trading resumes, they are confirmed as worthless, liquidation is completed, or shareholders have been paid out. Alternatively, if there is another broker who offers trading on delisted stocks, you have the option to transfer these shares to them. For more information, please refer to the following link: https://www.ig.com/au/help-and-support/cfds/market-details/what-happens-if-the-stock-i-am-trading-suspends All the best,AshishIGTake a quick poll and vote

Hi @Awaz90, Stop loss orders will remain active and execute during the Pre-Post markets for positions opened on All session stocks because they are applicable to both pre-market and after-market movements. The only way to prevent this is to trade on stocks that follow normal trading hours instead of those available for trading during all sessions. All the best, AshishIG Take a quick poll and vote

@Danmilner, Are you still unable to view the monthly options trading for US Tech 100 on the platform? It is currently available for both July and August. All the best, AshishIG Take a quick poll and vote

Hi @Webbexpress15, Regrettably, our services do not include cash ISAs, Junior ISAs, or lifetime ISAs. For additional information, please visit our website at https://www.ig.com/uk/help-and-support/investments/share-dealing-and-isas/what-types-of-isas-do-you-offer Regards, AshishIG Take a quick poll and vote

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 19th Jun 2023. These are projected dividends and are likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. The amount in brackets is the expected adjustment after special dividends are excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently, any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation, and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See the full non-independent research disclaimer and quarterly summary. Take a quick poll and vote

@Sonjosh, To verify your documents, please send an email to newaccounts.uk@ig.com using the email address you have registered with. All the best, AshishIG Take a quick poll and vote

Hi @CarloPanta @FCap, Apologies for the delayed response. Our team has provided an update regarding your query. Currently, there are no immediate plans to include VIX1D. As pointed out by @CarloPanta, VIX1D is merely a measurement or index and does not constitute a tradable market without futures and options. However, we do offer the Volatility Index, and if you are interested in daily volatility exposure, you can explore our Daily Index Options offering. We appreciate your suggestion for adding VIX1D and will consider it for future developments. At present, we regret to inform you that there are no plans to incorporate it. We apologize for any inconvenience caused. All the best, AshishIG Take a quick poll and vote

Hi @rafikmoosa, To do this, you can begin by adding the selected markets to your watchlist. Afterward, navigate to the watchlist section where you can customize the chart size and arrange them side by side according to your preference. You can refer to the below topic which will give you an idea of how to add to the watchlist and rearrange the charts accordingly. All the best, AshishIG Take a quick poll and vote

Hi @DavidC, Typically, this error occurs when you opt for the expiry option of Day/Daily. To resolve this issue, please select the expiry option as Good till cancel (GTC). If you continue to encounter the same problem, kindly email us at helpdesk.uk@ig.com using your registered email address. We will investigate your account, determine the cause, and assist in resolving the issue. All the best, AshishIG Take a quick poll and vote

Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 12th Jun 2023. These are projected dividends and are likely to change. IG cannot be held responsible for any changes made. Dividends highlighted in red include a special dividend, therefore some or all of the amount will not be adjusted. The amount in brackets is the expected adjustment after special dividends are excluded (where shown on major indices). Dividend adjustments due to be posted on a bank holiday will usually be posted on the previous working day. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently, any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation, and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See the full non-independent research disclaimer and quarterly summary.

Hi @antytank, The minimum trade size for HS50 Cash SGD 1 is 1. Please note that we do not currently provide Cash SGD 5 for HS50. All the best, AshishIG Take a quick poll and vote

Hi @perplex, Regrettably, IG does not provide premarket or out-of-hours data on charts for all markets. This data is only accessible for markets labeled as "All sessions," which indicates that it covers all trading sessions. All the best, AshishIG Take a quick poll and vote

Hi @manxcat7743, You can’t open long and short positions on the same market at exactly the same time with a single click. You can however open two separate trades in the same market in the opposite direction. You can open a long and short position on the same market by making sure the ‘force open’ option is selected on your deal ticket. If you can’t see the ‘force open’ option please navigate to ‘settings’ on the left, and make sure ‘show force open in ticket’ is switched on. You won’t be able to have long and short positions on the same market if you’ve attached guaranteed stops to both sides of the deal. All the best, AshishIG Take a quick poll and vote