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No news feed since 18th May


Wojciech

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5 minutes ago, sujitk said:

Hi Team my News feed isnt working sine 14/03. Is there any issue at your end? 

How can I fix this?

Hi @sujitk

There is a Twitter API connection issue. We do not have an ETA on the API fix. Once we have an update on the fix we will let you know. 

All the best - MongiIG

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@MongiIG Is there any update on the Twitter API connection issue?

It has been several months this has not been available.

Not great PR for IG! At the very least a notification should be sent stating why it has occurred and when the likely fix will be.

Yet, even in your status page, it reports that everything is fine!

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3 hours ago, DB7 said:

@MongiIG Is there any update on the Twitter API connection issue?

It has been several months this has not been available.

Not great PR for IG! At the very least a notification should be sent stating why it has occurred and when the likely fix will be.

Yet, even in your status page, it reports that everything is fine!

Hi @DB7

Thanks for reaching out.

There's a temporary issue with the Twitter API connection, and it's due to Twitter's API change.

Our team is working on restoring the Twitter API connection. 

 

All the best - MongiIG

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