Settings tab gone

[spiderman]

Hello

 

I want to change the colour of my background in the new ig platform but the settings tab which is supposed to be on the right, has now gone. How do I change it?

[JamesIG]

Hi  - just to confirm the settings tab should be on the left as shown below. Let me know if you can't see this and I can investigate further. 

 

[Caseynotes]

Hi  &   actually I have this problem as well, the settings tab doesn't show but if you hover the mouse and click a fraction above the expand/hide tab (very bottom left) the settings page pops up.

 

 

[JamesIG]

Hmmmm, strange - let me investigate.

 - has it always been like this? 

[Caseynotes]

   no, and now that you mention it made me think and I just found what caused it. I have a second screen running off my laptop which is slightly larger, when I open the platform on the second screen the problem occurs but if I open the platform on the laptop screen it's fine. So presumably something to do with screen size and resolution though I have in the past experimented with the resolution an not found a fix. 

[spiderman]

Thank you. I have done as you have said and I can now get the settings tab.

The settings tab was clearly there before, as I clicked on it to change my background to black. IG really need to look at this.

 

Thanx again

[JamesIG]

Hi all - thanks for letting me know this is an issues.

 

I believe this will only be an issue for certain zoom levels for some clients, so in the short term please zoom out slightly (hold Ctrl and scroll on your mouse, or tap minus generally works). I appreciate this isn't ideal however it may help whilst we fix this for our next release.