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Option Chain - Prorealtime.

Message added by JamesIG

This thread contains an account type known as "Limited Risk". Due to regulatory changes this account type no longer applies for European countries. If you have any questions relating to this, or wish to continue the discussion, please start a new thread. 


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Hi - I have had a look at your account and can see that you have a Limited Risk account. This means that unfortunately you can't sell to open options trades as the risks are theoretically unlimited. You can still buy puts and calls however, so please select that option and you should see the buy / sell buttons become clickable. 

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Hi - thanks for the reply. When was the last time you logged out and back in? I have just checked and we only have the 2450 Call and Put online at the moment, not the 2425. Please try the log out process, or by checking if you can on the 2450. 

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Hi ,


From the screenshot it looks like  is correct, it is a connection issue or possibly a firewall problem. The Pull data is a type of offline mode that ProRealTime switches to if connection is lost to the ProRealTime server, if connected the Pull data should display as Push+. 


You can try this link to configure your firewall, it may resolve the problem.


Configure Firewall




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