Jump to content
  • 0
Sign in to follow this  

Option Chain - Prorealtime.

This thread contains an account type known as "Limited Risk". Due to regulatory changes this account type no longer applies for European countries. If you have any questions relating to this, or wish to continue the discussion, please start a new thread. 

Message added by JamesIG

Question

Hello,

 

I can not buy / sell options. Buttons for placing orders are not active, please help.

 

option2.jpg

Share this post


Link to post

8 answers to this question

Recommended Posts

  • 0

Probably a connection issue?

 

should be "Push" insteadig comm.png of "Pull"

Share this post


Link to post
  • 0

Hi - I have had a look at your account and can see that you have a Limited Risk account. This means that unfortunately you can't sell to open options trades as the risks are theoretically unlimited. You can still buy puts and calls however, so please select that option and you should see the buy / sell buttons become clickable. 

Share this post


Link to post
  • 0

Hi - thanks for the reply. When was the last time you logged out and back in? I have just checked and we only have the 2450 Call and Put online at the moment, not the 2425. Please try the log out process, or by checking if you can on the 2450. 

Share this post


Link to post
  • 0

Thanks for the reply.

I logged out today 4 times.

I checked 2450, 2500 and different strikes. Also I checked other tools, the situation is the same, the buttons are not active :(

Share this post


Link to post
  • 0

Hi ,

 

From the screenshot it looks like  is correct, it is a connection issue or possibly a firewall problem. The Pull data is a type of offline mode that ProRealTime switches to if connection is lost to the ProRealTime server, if connected the Pull data should display as Push+. 

 

You can try this link to configure your firewall, it may resolve the problem.

 

Configure Firewall

 

Thanks

Anton

Share this post


Link to post
  • 0

apologies  - i must has skirted over your reply by accident! great reply, and thanks Anton for the follow up. 

Share this post


Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
You are posting as a guest. If you have an account, please sign in.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Member Statistics

    • Total Topics
      12,438
    • Total Posts
      63,223
    • Total Members
      83,982
    Newest Member
    rosshaus
    Joined 21/09/20 17:05
  • Posts

    • long NDX in the demo account (posting this here to give it some more emotional commitment...), stop 10625.   some NDX rebound would have been due today without the leak, I guess...  not least due to futures stabilizing after Friday cash close, and strength of recent oscillation pattern...   market being surprised that banks profit from money laundering, sure... probably more surprised they got caught again... if anything...   (plus no banks in NDX)   alternative narrative - for everyone bored by China virus conspiracy theories...: facts:  - lenders (incl. JPM) tightened standards during crisis - see e.g. WSJ May 25th  - mainstream lending facility still has only used 0.3% of capacity (recent Powell statement)  - leak of money laundering records came from FinCEN, a US Treasury unit conspiracy theory: Treasury unhappy with banks' lending reluctance plans to take banks under control - explicitly or implicitly - to boost lending activity. more advanced conspiracy theory: Treasury plans to take banks under control to boost lending activity - to an extent that eventually makes MMT/MP3  seem unnecessary, at which point banks get privatized again...  motivator are of course the banks themselves who profit massively from Fed asset purchases, and are scared of losing said profits if the Fed would start lending to Treasury directly under MMT-motivated MP3...   let me know what you think ...   this is not investment advice..        
    • stop hit - now much lower, no signal..
    • You wait a week for something to trigger and then 3 separate markets trigger within 10 mins of each other!
×
×