Jump to content
  • 0
Danthmann

Indicator alerts not working...again

Question

Hi there,

 

Is anybody else having issues with the indicator alerts? Mine stopped about a week ago. I have been into the platform and reset them all but still nothing is working.

 

Be good to get some feedback from IG staff please.

 

Thanks

Share this post


Link to post
Share on other sites

4 answers to this question

Recommended Posts

  • 0

I’m also having the same issue. My alerts stopped notifying me unless I actually go into the alerts tab.

However, my alerts seemed to stop after the GDPR update, so I’m thinking that there must be a way to reset notification status for alerts?

 

 

Share this post


Link to post
Share on other sites
  • 0
10 hours ago, CPC69 said:

I’m also having the same issue. My alerts stopped notifying me unless I actually go into the alerts tab.

However, my alerts seemed to stop after the GDPR update, so I’m thinking that there must be a way to reset notification status for alerts?

Please make sure you have the appropriate alert settings selected in My IG > Settings >  Communications preferences. You will need to be on a computer (not mobile or iPad) for this option to be visible.

 859620900_2018-06-2608_53_54-MyIG.thumb.png.ff7396db58014bc03b0eb2744ce3ee0a.png

Share this post


Link to post
Share on other sites
  • 0

Yes, my alerts stopped working last week.  I have had an email exchange with the IG technical support, who say its an iOS problem, however I have an android phone, and I have a desktop gmail account, and still havent had alerts for over a week.  Its quite frustrating. 

Share this post


Link to post
Share on other sites
  • 0

I’ve followed the advice given by the IG support team, resetting my push notifications on the desktop platform, but my alerts still aren’t working as they did.

 

 

Share this post


Link to post
Share on other sites

Your content will need to be approved by a moderator

Guest
You are commenting as a guest. If you have an account, please sign in.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Forum Statistics

    • Total Topics
      4,961
    • Total Posts
      19,476
  • Getting Started

    Please make sure that you have had a quick look at our Community Guidelines before you start posting.

    You can also check out the following tutorials to get up and running as quickly as possible. 

    1. How do I start a new topic?
    2. How do I ask a question?
    3. How do I search Community?
    4. How do I access via mobile?
    5. What does 'following' content mean?
  • Handpicked content from IG Community

    • Finance ‘fact, but fictionalised’ books
      Get involved with a discussion from one of our Community members; "Which interesting finance and trading related books have you read and would recommend? Maybe they don’t need to ALL be specifically like that but any trading books you find interesting. 

      I am currently reading Dark Pool by Scott Patterson and it’s very very interesting. I would recommend reading or getting from Amazon or the library if you can. Paperback is a few quid and it’s an interesting read. All about how these matching engines started and pooled liquidity away from the main exchanges. It gives you a good understanding of the “plumbing” behind it all. Also makes more sense when looking at the market. 

      I’m the sort of person who would like to read as much around a topic as possible and I think it makes you a better well rounded trader to understand the back end too. Has anyone else got some books to recommend please?"
        • Like
      • 6 replies
    • Retail sector profit warnings - EMEA brief 23rd July
      Fear of an increase in protectionism from the United States causes Asian equity markets to dip. Profit warnings rise 29% quarter on quarter to 58 FTSE listed companies. Retail sector leads the way, and its expected the earnings shall continue due to uncertainty in the future.

      Looking ahead, a somewhat quiet start to the week on the economic calendar sees eyes turn to eurozone concerns, with the Bundesbank monthly report and consumer confidence from the eurozone. The US markets will be looking towards US existing home sales figure, following on last week’s disappointing building permits and housing starts figures. The earnings season ramps up, with today’s earnings from Alphabet representing the first heavy hitter to keep an eye out for.
      • 0 replies
×