Demo account API?

[Guest HJP123]

Been trying to generate an API key for a demo account, and have been searching for how to do this but can't seem to find any way to achieve this. Does anyone know if this is indeed still possible, and if so how I would go about generating the key?

[Guest Jimmy423]

ok, to answer this for other people.  You enable a CFD account before you see the API KEYS.

[Caseynotes]

Hi @HJP123,  In case you haven't seen it check the IG Labs page and the 'Getting Started' tab on the left hand side of the home screen for generating keys for live and demo.

https://labs.ig.com/

 

[Mikedoc]

Just want to have a go at demo account

 

[Guest Jimmy423]

can you add a screen shot.  I've created my demo account and have opened the web platform and opened the demo platform.  

I don't see "my account".

I do see settings, but not see anywhere to enter an API KEY or generate a new key.

[Caseynotes]

Hi @Jimmy423,  on the new web platform you need to start at the 'My IG' page, then Settings > API Keys

[Guest Jimmy423]

I see this page... I do not have the line
API Keys or anything below it.

 

Edited November 17, 2018 by Jimmy423

[Caseynotes]

@Jimmy423,  ok, not sure why that would be, possibly a technical problem as the others in the list would also seem important on any account type.

On the 'Contact Us' page the chat function is not open on the weekends but may be worth using the 'Send us a query' function while waiting as maybe some else on the forum may know the answer. 

https://www.ig.com/uk/help-and-support/contact-us

[Guest Jimmy423]

thanks Casey.  I have only just opened the account - so maybe it's a new account issue.

[Caseynotes]

No problem @Jimmy423,  hope it gets sorted soon. You might also be interested in this video if you haven't seen it already. ps, the demo is using the old web based platform not the new one but same thing.

 

[Guest Jimmy423]

still have no access and no response from support..... 

[Guest Sirspoon]

Hi. sorry, don't have a solution but just to say- I'm in the same boat. Have spent 2 hours wandering around the website but couldn't find it anywhere. I thought I saw it in the past but I might have imagined it.

[Guest Jimmy423]

Solution: Sign up for a demo-CFD account (as well as just the share account) and these additional options will appear.

Edited December 2, 2018 by Jimmy423

[Guest Enrico]

In my demo account API Key generation option is not available.

How can I get API key to test API on demo CFD account?

Thank you

[CharlotteIG]

20 hours ago, Guest Enrico said:

In my demo account API Key generation option is not available.

How can I get API key to test API on demo CFD account?

Thank you

Hey, you may find our labs page useful. It explains all the frequantly asked questions on APIs: 

https://labs.ig.com/

There's also a support section if you can't find the answer: 

https://labs.ig.com/faq

I hope this helps 🙂 

 

[Rohola]

On 02/12/2018 at 12:47, Jimmy423 said:

Solution: Sign up for a demo-CFD account (as well as just the share account) and these additional options will appear.

These options do not seem to be appearing for me, and I have done just as you said above.

Do I also need to create a live CFD account for the options to appear?? Not too keen on this 😕

Appreciate any help!

Cheers

[Rohola]

On 05/03/2020 at 16:01, CharlotteIG said:

Hey, you may find our labs page useful. It explains all the frequantly asked questions on APIs: 

https://labs.ig.com/

There's also a support section if you can't find the answer: 

https://labs.ig.com/faq

I hope this helps 🙂 

 

Can't seem to see a FAQ on generating an API Key....

Also, the instructions on 'getting started' for generating an API Key are for the old platform.  The new platform does not seem to have these options

Edited April 15, 2020 by Rohola
more info

[CharlotteIG]

22 hours ago, Rohola said:

Can't seem to see a FAQ on generating an API Key....

Also, the instructions on 'getting started' for generating an API Key are for the old platform.  The new platform does not seem to have these options

 

8 hours ago, Mikedoc said:

Just want to have a go at demo account

 

If you email this address it goes directly to our technical team who will be happy to assist: 

chartsupport@marketdatasystems.com

Sorry I can't help more with this query

[mwr824]

Hi,

The option to get an API key is not available for me either when I go to Settings. I have a live account, not a demo account. I am based in the U.S. and the account was opened last week.

Thank you,

Matt

[Guest AndyMac]

I have the same issue, did anyone with this issue get it resolved?

[AndyMacUK]

I have the same issue, did anyone with this issue get it resolved?

[JCTrader]

If i remember, you have to create a real account to get an API for demo.