Jump to content
  • 0

Total IG account value is wrong


Guest nicks

Question

9 answers to this question

Recommended Posts

  • 0
2 hours ago, Guest biu said:

Total future forcast is totally wrong

 

On 16/11/2019 at 11:49, nicks said:

Total IG account value bears no relation to the sum of the market values of the individual holdings, not even close. Anyone else had this issue?

Hey, thanks for your feedback message. 

I'm not sure exactly what your questions is. Apologies in advance if I have this wrong. 

The futures markets we offer are the underlying market price with IG spread wrapped around it. Do you mind giving me an example so I can explain how it's prices. 

Your account value will be your funds minus any margin plus/ minus your profit/ loss. 

Please give me some clarification and I will be happy to go over this :) 

 

Link to comment
  • 0
7 minutes ago, dmedin said:

@CharlotteIG I've seen this myself.  When you click in to your 'Positions' tab it displays the correct amount, but when you have something else open (a market you're trading in) then the P/L changes. 

@dmedin, very strange, I will speak to our client facing team to see if they're aware of the issue. 
If this happens would you be able to send a screenshot, that will help when I go to our tech team. 

Thank you everyone for letting me know 

  • Like 1
Link to comment
  • 0

@cryptotrader & @nicks, thanks for your posts. 

After speaking with someone in our technical team they they said that if you're using FireFox there are issues blocking data from updating. The best browser to use is Chrome or at least try it to see how it works.

If you do like using FireFox you can have a look at the add ons that you have installed and disable some of them to see if one of them is blocking the data. Also make sure your Firefox is updated to the latest version.

Someone has brought up this issue when using FireFox. The incident number if you need it is INC0378846. 

If this is happening on another browser, let me know. 

Thanks and apologies for the inconvenience. 

Charlotte 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Bitcoin: Anticipated target lies within the 58-60 range before an impending correction. The upward trajectory is displaying signs of softening, prompting short-term traders to elevate their stop-loss levels. Bond Yields: The 10-year yields are poised to conclude wave v) of C of (B). This development is pivotal as it will uphold the strength of the Dollar DXY. Consequently, positions in gold or silver should be refrained from until yields and the Dollar reach their peaks. China's Influence: An intriguing facet of the market landscape revolves around China. I've been meticulously observing a substantial Elliott Wave Triangle pattern dating back to 2008, which now seems to have reached its culmination. This event is forecasted to bolster base metal prices, particularly once the Dollar and yields reach their zeniths. Crude Oil: Progressing steadily on its upward trajectory, crude oil is set for further ascension. Natural Gas: The recent uptick in natural gas prices is construed as a corrective rally, indicative of an impending shorting opportunity in the near future. Video Chapters 00:00 Bitcoin (BTC) 07:41 US Dollar Index, DXY / TLT Bonds. US Gov Bonds 10 Yr Yields 12:58 Precious Metals: Spot Gold XAU /GDX ETF / US Spot Silver XAG  16:37 Base Metals: Iron Ore, Copper XCU/USD. Uranium URA ETF / China 24:07 Energy: Crude Oil WTIOIL / Natural Gas NG 27:57 End Analyst Peter Mathers TradingLounge™ Australian Financial Services Licence - AFSL 317817 Source: tradinglounge. com  Join & Learn Elliott Wave from Experts Stay ahead of market movements and make informed decisions with our comprehensive analysis.  
    • The emergence of ICO and NFTs ushered in tokens as speculative assets. These were really attached with no use-cases beyond defi and collectibles. The next wave of tokenization seeks to bring forth experiences and token applications. These are set to be programmable and filled with user centric integration points. Smart tokens are set to usher in digital transformation, by bringing a paradigm shift from websites, to apps and to tokens. Tokenized services are set to transform user experience by rendering services where and when a consumer needs them. The core intent of the smart layer network is to bring real life use-cases to Web3, the project’s team firmly believes that, by infusing useable features into Web3 it will undoubtedly usher it mainstream. Critically looking at Smart Layer would expose that, after carefully and critically analyzing the existence of different token models, it is found that, there is truly no worthwhile use-case, thus the project seeks to curb the conundrum. In a bid to get a grasp of what smart tokens are, view it through the lens of how websites firstly started rendering digital services, then slowly evolving to apps. With Smart Layer, the focus is to empower tokens to do what websites and apps had hitherto done. The erstwhile services offered are set to be tokenized thus allowing them to be delivered when and where the consumer needs them and without requiring direct integrations. The Smart Layer Network native token $SLN is slated to be listed on bitget upon the satisfaction of certain criterion and prerequisite, deposit is however is currently opened. By depositing it on the CEX, the listing will be enabled and the token cast into further spotlight.  
×
×
  • Create New...
us