CharlotteIG
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Posts posted by CharlotteIG
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Dax has been volatile today. Down 600, Dax down 4% on COVID fears. US open in 10 minutes.
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46 minutes ago, CHRISEV said:
Can someone explain what has happened with rolls roycwe
The reason for the change is Rolls-Royce has announced a rights issue. The ex date is today. If you held shares from yesterday through to the open this morning you will be entitled to the following.
Rolls-Royce announces £2 billion rights issue
The rights issue trading period for Rolls-Royce shares is now active, giving you the chance to buy new shares for the reduced price of 32p until the deadline date – 4pm (UK time) on 6 November 2020. You’ll be able to subscribe to ten new shares for every three you currently hold.
This offer has implications if you have either long or short positions – learn how to get your preferred outcome below.How this affects your entitlement:
You have a number of options depending on your original trade.
If you have a long position, you can:■Take up the rights issue by replying to this email (corporate.actions@ig.com) before the deadline, quoting your account ID and stating your wish to take up the rights.
■Do nothing and let the rights lapse – this is IG’s default option for clients
■Trade out of the rights by closing your position in the platform by 6 November 2020 – 4pm (UK time)
If you have a short position, you can:
■Buy the rights back by closing your short position, before 6 November 2020 – 4pm (UK time), in the platform during the rights trading period
■Take no action. This will risk your rights being taken up automatically, depending on the result of the offer. This means that you may have a new short position opened on your account at the subscription price under the terms of the offer
You’ll need to make your decision by 4pm (UK time) on 6 November 2020 – otherwise your entitlement will lapse by default. If you hold rights on multiple accounts, please reply to this email and state the relevant account IDs on which you wish to take up the rights. You'll also need to do this if your ISA is at the maximum allowance – please confirm that you'd like the new shares transferred to your share dealing account.
If you hold shares in a share dealing or ISA account, please ensure the relevant one is adequately funded before this deadline date and maintained beyond 12 November 2020 – when the new shares will be booked on your account – or this election will lapse by default.
All positions with guaranteed stops will be closed at the final price on the day before the ex-date. We’ll open a new position to automatically take up the above offer at an adjusted level and size. The monetary risk of the trade will remain the same. We’ll also remove all working orders on Rolls-Royce before the market opens on the ex-date.
Please be aware that the information above could change. You can find quick answers to any questions about this rights issue in the FAQs. -
8 hours ago, Guest Diana said:
Do you offer it in Australia? how can I do it?
In Australia we offer share trading accounts which means you can buy stock. You cannot however have 1:1 leverage for markets such as FX, Commodities and indices.
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3 hours ago, Boong said:
How do I deposit more money into my live account. Is the ig account in alphabets or in numbers/
Thanks for your post.
You can deposit funds on the MyIG page by selecting Live accounts> Setelect the live account you want to add funds to > Add funds.
Here you will have different payment options.
All the best.
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On 21/10/2020 at 12:51, Guest Hi I'm new here too said:
1. Is it possible to open others types of accounts?
We do offer Spread betting, CFD, Share dealing, ISA, SIPPs for UK clients.
On 21/10/2020 at 12:51, Guest Hi I'm new here too said:2. Is it possible to trade Options?
Options trading is available but only on our leveraged accounts (Spread betting and CFD). Equity options are only available to deal over the phone. There are some FX, indices and commodity options available on the platform.
On 21/10/2020 at 12:51, Guest Hi I'm new here too said:3. Why I can not trade certain Stock. Appears a message of ( ... Only sell...) Or something like that.
If you have an error message you can check why on the get info section. If it's an only sell it means the stock could be on closings only which means that we have had to restrict on leveraged (normally because the market cap is too small for leveraged accounts). If the stock is unborrowable it means that we can't get borrow in the underlying so can't offer short positions.
I hope this helps
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1 hour ago, xianqiwong said:
Hi.. my account now is in CFD.. How i can change acoount type and can trade in non-leveraged?
Hey,
Unfortunately in Singapore we don't offer a non-leveraged account.
We offer these types of accounts to other clients in other countries but not for Singapore.
Apologies for the inconvenience.
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3 hours ago, trushar247 said:
Hi Guys
Can anyone advise if it is possible to transfer investments from a standard share account to a ISA account
I had made an mistake by funding and trading in a standard account instead of an ISA one so wanted to know if this can be changed.
Thanks
Hey,
This can be done on the MyIG page by selecting Live accounts > Transfer funds
All the best
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9 hours ago, KM1987 said:
Hi,
Complete rookie to the investment world so please excuse me if this is a dumb question. I wanted to buy shares in a company listed today on the ASX but they are not listed on the IG platform. Is this normal and if so how long do they normally take to go live on the platform. The shares rose by 85% today so kind of missed out trying for this to not happen again
Thanks in advance
Hey @KM1987,
I hope you're well.
If you want to trade stock on the platform that you can't see you can email us, live chat or call us with the request so we can get it added. When you make the request make sure you specify for leveraged or non-leveraged.
Sorry you missed your opportunity but we don't add all stocks we add the ones we believe people have interest in or if you have one in mind you can request.
All the best
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21 hours ago, WW1984 said:
I bought some US shares last Friday and got stopped out today. I was quite surprised at the difference that was left in my account as I thought the only fees (when I have traded 3 times the month before) were small. Is there a 0.5% FX fee on all GBP to US shares?
Hey,
Thanks for your post.
If in the last calendar month you placed 3 US trades on your share dealing account you should not be charged commission on your US trades this month. The rate we use is our spot rate and a 0.5% charge.
If you trade US shares a lot you can change to a manual conversion account. This can be done on the MyIG page by selecting Live accounts> Currency Conversion> Manual> Save preference. But, please note for multi-currency accounts: These figures apply to clients who opt for the default setting of 'instant currency conversion'. Clients who choose to convert currencies manually will pay commission of 2 cents per share with a minimum charge of $15 on US stocks. So you will miss out on the lowered commission.
If you want to query the amount on your account reach out to helpdesk.uk@ig.com and they can down the balance and reasons for you.
All the best
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13 hours ago, dthunt said:
Hi there
Hey @dthunt,
I hope you enjoy the talks on community. If you need anything let me know by '@' CharlotteIG
All the best
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GBP PRICE, BREXIT NEWS AND ANALYSIS:
- UK public sector borrowing in the first half of the current financial year was more than six times the figure a year earlier due to the economic cost of the coronavirus pandemic.
- Official data also showed that public-sector debt rose further above the £2 trillion level and reached its highest as a percentage of GDP since 1960.
- UK inflation in September rose to 0.5% from 0.2%.
- Nonetheless, GBP/USD held its ground as “risk-on” assets benefited from rising hopes that a US fiscal stimulus package can be agreed.
- The FTSE 100 index, though, is falling back.
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13 hours ago, pbs said:
So if this happens on a prod/live account you can fix it yourself but if it happens on a demo account you get locked out until IG gets around to it, this makes sense how? Quite frankly it doesn't make much sense to me, and it cuts into peoples productivity needlessly.
The demo gateway should be a place where you have more control, not less control, and it's a place where your likely to be developing, intentionally testing and running into bad payloads or code that might cause unexpected auth errors, of course there is the fact that even new users unfamiliar with authentication, or people like myself who haven't used IG api for quite a while and are resurrecting old scripts run into a few bad auth attempts, and are then forced to stop development and lose precious time, just because IG.com still thinks this is perfectly fine, that is to say to suspend without remediation demo accounts which should be for testing, but if its a prod account, it's all fine and well, and this makes sense how?
Am I the only person that thinks this is completely bizarre. Surely this is not right. Please fix this IG.
How about at least increasing the limit for demo login attempts if your going to be this oppressive? I am sure none of us who run into this issue enjoy the productivity wasted, anymore than IG enjoy the constant inflow of similarly affected users, whom, quite frankly as users of a demo API shouldn't be having to contact IG for such trivial things anyway. It's not like this is an issue in prod, so why of all places is it an issue in demo api gateway, of all places, where it should be easier, not more difficult to do the setup and testing of new auth sets, what a madness gents. Just my opinion I guess.
Best,
AI have passed these messages on to our technical team and the importance of having the demo up and running.
All the best
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21 hours ago, Guest Brian said:
That worked! Many thanks CharlotteIG
No problem
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13 hours ago, williejnr said:
hi i wanted to know what reference do i put in, when im sending funds through bank wiring
The best reference will be your account ID. You can find this on your MyIG page under Dashboard.
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18 hours ago, AshWin said:
How do I do this on Iphone ? It doesn’t show delete watchlist
Hey @AshWin,
I have an IPHone and the way you delete the watchlist is by swiping to the left:
Unfortunately I don't have an android but shall find one and find out.
All the best
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4 hours ago, viccyp said:
Hi everyone, I was just wondering why this position has been closed? I placed a stop order to buy at 1.1032 and a limit of about 1.1044, and of course a stop at 1.1020. The problem is, the price never dropped below 1.1020 since the position opened so I am confused about why my position was closed. I am hesitant to assume that there is a fault with the program, so I must be missing something. Can anyone explain? Find attached my screenshot of the order history and the relevant chart (GBP/EUR).
Thanks for your post.
You can check the stops and limits you added with our helpdesk. The low and high also needs to be check depending on the order you had. If you're closing to deal you have to check the bid price.
All the best
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On 16/10/2020 at 15:50, chinagirl said:
Hi,
just wanted to pop in and say hello. Im going to lurk for a few days and find my way around, but hope to get posting soon.
Bye for now
Hey @chinagirl,
Really happy you have joined. Let me know if you need anything by @CharlotteIG
All the best
Charlotte
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On 16/10/2020 at 10:47, Guest 123abc said:
Please add the William's Fractals indicator to the IG charts.
Thank you for this request I will pass it on.
All the best
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On 15/10/2020 at 21:23, BrianGK said:
Hi - the "Stop" and "Limit" (dotted) lines have disappeared when I view my positions on the mobile app and also on my desktop computer. Is anyone else having this problem? Is there a solution?
Thanks.
If this issues is still occurring it may have been unticked. You can turn it back on. On the desktop you need to right click the chart > Show> Make sure open positions are ticked.
All the best -
On 15/10/2020 at 15:45, kevin_ryan said:
I'm quite new to trading, but am already an active trader, making several trades per month. I trade almost exclusively in US shares and because of this I chose IG - because there are no charges for US share dealing.
I notice that the first trades I set up included a charge of almost $13. I did not complete the trades as I would like some clarification. Am I correct in assuming that these charges will be refunded to my account once I have made the minimum number of trades?
With the US shares your previous calendar months trades decide the amount you pay the next calendar month.
If you had traded US shares 3 times last calendar month you should not have to be paying commission for US shares now.
https://www.ig.com/uk/investments/share-dealing/costs-fees
If you believe you were incorrectly charges please reach out on helpdesk.uk@ig.com.
All the best
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On 15/10/2020 at 15:12, Supersam said:
Hi I have a been asked questions to I g customers services about saga plc stocks I bought on 3weeks a go around 11p this Monday morning it open at 1.65 and IG trading platform my saga stocks bought at 1.75 it now are near that prices but because of IG broker who set a this kind of platform who not in customer devour but most likely in IG fevour I end of ring to IG customers service on last Monday and I still not received any kind of call or reply by email about it looks to me it’s a proper scam from IG who misleading customers also my shares of saga is less then the actual I bought there is no news IG is taking a advantage of peoples money and they robbing a customers I m still waiting for there reply it’s scam please be aware from this kind of IG fake brokers who robbed the customers money
Thanks for your post.
Saga PLC went through a stock consolidation 1 for every 15. The price would have been adjusted accordingly.
This is not a change by IG it's the company that's consolidated the stock.
All the best.
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On 14/10/2020 at 13:36, zhonga said:
HI,
I am currently being charged 0.5% for some of the UK shares I purchased (only in the buy trades). According to the website, it says that it is free to trade UK shares, which seemed to be the case for some of my trades. I want to know why there are charges applied to certain UK shares.
ThanksThanks for your post.
Please reach out to helpdesk.uk@ig.com and ask them to investigate your commission charges.
There are some commissions that change if you wish to place larger orders (over £25,000 consideration) at one time. If you did not ask to be put on % commission rather than the set commission let us know.
All the best
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On 12/10/2020 at 13:48, jack19 said:
I joined IG some 6 months ago and due to COVID 19 problems I have had no success in transferring my ISA from TILNEY Fund Management to IG.
It seems to me that this simple transfer is being blocked some between Bestinvest (a sub division of TILNEY ) and IG.
Can you help?
Hey John,
I removed your name from the title. I will reach out to corporate actions now regarding this transfer and get someone from our client facing team to reach out to you.
All the best
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On 07/10/2020 at 22:04, blunderbussjones said:
Error message provided the answer to me when i just ran a test. Seems $2k is the minimum.
That is definitely an error. If this has not been corrected please send this screenshot to helpdesk.uk@ig.com.
All the best
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US presidential election 2020
in General Trading Strategy Discussion
Posted
Start the conversation
The US election is scheduled for Tuesday 3 November 2020, when all 50 states and Washington DC will cast their votes. The vote spans six different time zones, so the first exit polls will be available at around 11pm (EST) when West Coast voting closes. In the UK, that will be around 4am (GMT) on Wednesday 4 November 2020.
The election is likely to create opportunities for traders, with price movements expected across a range of forex pairs, indices and commodities in the run-up to polling day. Volatility related to the election could continue until congress certifies the result on Wednesday 6 January 2021, or even until the winner is inaugurated on Wednesday 20 January 2021.
What should traders expect to see during the US election?
All US markets tend to experience increased volatility in the run up to a presidential election, including USD forex pairs, indices and commodities. That’s because many investors will attempt to lock in positions before the result is announced – using polls to gauge public sentiment. The aim is to take full advantage of the price moves that occur when the country’s political direction is confirmed.
At the top level, early indications suggest that the following could be on the cards if one of these two main candidates win:
Donald Trump
A Trump win could see an escalation of the trade war, potentially causing problems for some US exporters and having a negative impact on the value of the dollar.
However, this effect could be offset by reassurances that tax cuts and deregulation will continue – boosting the US economy.
Joe Biden
A Biden win could see tensions in the trade war cool, providing a boost to US exporters and the dollar.
However, these effects could be offset by tax increases for high-income households, and more limited deregulation.
How will markets react to the different candidates?
Market commentary by IG Senior Market Analyst Joshua Mahony
Stocks
Markets hate uncertainty, and historically the perception has been that a new president might bring policies that could be harmful for stocks. This happened in 2016 when analysts were confident that a Trump presidency would spark a market collapse.
But, we are now seeing that same fear creep in as people consider a Biden presidency and the potential uncertainty it could cause. Biden is openly more left-leaning, and his policies are expected to be geared towards human needs rather than those of investors and traders.
This sentiment isn’t helped by suggestions that Biden would reverse Trump’s tax cuts, and it is likely that markets will rise alongside the potentially increased chance of a Trump victory as we approach the election.
USD
The value of a currency is supposed to reflect the health of an economy and its future prospects. Many are expecting Biden to be less focused on the markets than his Republican opponent, so the dollar could weaken in the event of a Biden victory.
However, this effect could be offset if Biden is able to improve relations between the US and China after years of market anxiety. In this scenario, it would be the Chinese yuan which may benefit the most, with the trade war having sparked huge upside for USD/CNH.
Keep in mind that if the wider markets fall on a Biden victory – including US stocks and indices – the dollar would likely rally in the short-term to reflect a risk-off move as investors turn to USD.
Gold
The prospect of a more expansive fiscal policy under Biden, and from a government which is happy to embark on substantial spending programmes, could provide a boost to precious metals.
There’s a caveat here too, because in the past precious metals have also followed the same patterns as the stock markets during times of crisis. So, any collapse in equity markets that may come from a change at the White House could drag gold lower in the immediate period.
Plus, while Trump has finally seen the kind of stimulus he would have hoped for, a Biden win could result in a more substantial stimulus package if the Democrats gain a foothold in Congress.
How are you trading?