JamesIG
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Posts posted by JamesIG
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Jerry1 wrote:Hi James/ AllI have the same newbie question but it is 6 months down the line. Wondering if things have changed?I want to buy one particular share (Tencent Holdings) on HKSE. I can see it on the platform, there are messages relating to status eg market open, call to deal but the stock label is in red and the options to buy don't seem to be opening up so far even when the market is open.
Hi - Tencent trades in Honk Kong and therefore won't be open at the moment. You should be able to trade this over the split session, from 1.30 am - 4 am, and then from 5 am until 8 am. (All times in GMT)
I hope this clarifies things.
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Stocks can be quoted and traded on a number of different exchanges and have different 'lines' or 'listings'. You could, for example, have a stock quote on the London Stock Exchange or the NYSE, but also in Germany. Apple, for example, has both a US listing and a German listing.
With American stock we also offer some as 'All Sessions'. You can read more about that here, but fundamentally it means you can trade outside of the main US session. Apple, once more, is an 'All Sessions' stock.
You can therefore see the following on Apple, with the first being the more widely traded.
Apple Inc (All Sessions)
Apple Inc (DE)
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Hi - please make sure you look into the follow and let me know. I think this should resolve your issue.
In the top URL click on the IG Group text > Flash > Always allow. It probably is automatically set to default, but this method should get you sorted. You will then be prompted to refresh your page, so just accept / click yes.
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Hi - unfortunately you can't buy a fractional share in the underlying market, so we wouldn't be able to offer that on a share dealing account or ISA.
Like stated though, you can trade 10p a point via a spread betting account (or a set number of shares via a CFD account) which would have a margin required of about £620-ish. Please make sure you also have sufficient funds to cover the downside movement, and properly look through the IG Academy if you would like to learn about our product.
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Hi - Sorry about the delay on this on - I have submitted the query onto our corporate actions team and will get back to you as soon as possible when I have a better understanding of what what is going on in this instance.
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Hi
You are correct in your first calculation at £9.25 /day.
In regards to your second question, these percentages are how much the spread increases by (the difference between the buy / sell values).
It maybe useful to check out our education section here.
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davealpro wrote:I am trying to trade MCS. I get the following message; "Limited Risk trading is not available on this market at this time." I am not sure why. The market is open. It is FTSE250.
Hi - if you have a limited risk account then you will need to have a guaranteed stop on your trade. In some instances however, the market you are trading can't have guaranteed stops ( because it is too volatile for example ), and therefore you wouldn't be able to open a trade. You can read more about limited risk accounts using this help and support link.
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From a financial perspective if you are holding a share in a spread bet account via a forwards contract then you will pay the spread to get into the trade and that's it. You will also have to close, or roll the position at the date of expiry.
If you are holding a DFB then you will pay an overnight charge as laid out here. These are done automatically if you hold a trade through 10pm UK time.
Advantages of spread betting
https://www.ig.com/uk/spread-betting
https://www.ig.com/uk/spread-betting/the-benefits-of-spread-betting
Advantages of CFD trading
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Hi - please can you confirm which of the follow you are looking at?
MORT - NYSE listed - VanEck Vectors ETF Trust
MORT - London listed - Mortice Limited
If it's the second this will be because the market is too illiquid to offer on leveraged trading, usually due to a small market cap, or small free float level. You should however, be able to purchase on an un-leveraged share dealing account.
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Hi - sorry this has taken so long. I still believe the previous message was correct at the time given the time of year, however if you let me know (via a private message) which ETF you are referring to I shall go and investigate with the Corp Actions team.
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JustinC wrote:Hi James,Just set up an account looking to execute my first trades from my share trading account not CFD. Filled out the W form online to allow trading US shares.Got this message trying to buy Alibaba stock on NYSE? Emailed help desk
Hi - unsure when it was you were trying to purchase, but if it was a similar time to when you posted on Community then it's likely it was because the market was shut over the weekend / holiday hours. Please try again during market hours and if you are still having issues give us a call and we'll be able to investigate on your account specifically.
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Hi - unfortunately we can't deal in US OTC stocks, and hence you won't be able to find this on the platform.
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Hi - when a dividend is paid it will go to our prime broker first (for example Citi) who will then send the funds over via a BATS transfer. This usually take a couple of working days, however because of the recent holiday season it will take longer. As soon as we've received the funds you should see it posted on your IG account as a cash value, and you'll be notified via the overnight statement. I believe these funds should be with you very shortly.
I hope this clarifies things and apologies for the delay.
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not to worry - any questions you have about the new platform what so ever (from how to do XYZ, to where is this/that/the other) please ask and I'll help best I can.
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Hi - unfortunately this isn't on our road map at present for mobile, however I will certainly submit it at the end of the month to our developer teams. However to manage expectations I wouldn't see this moving up the priority list due to other road mapped projects.
The primary reason for the desktop push in the new web trading platform was due to a number of clients requesting this as the primary screen they trade from when dealing for extended periods. A mobile, however, doesn't have as significant a 'time in use' value which is probably why client demand isn't quite as prominent.
EDIT: to this end if any other community members want this please note in the comments section below so I can provide greater client sentiment. Thanks
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Unfortunately this isn't on our roadmap at the moment, however I shall submit it to the appropriate dev teams and the dealing desk at the end of the month.
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Hi - this stock is only available on the share dealing platform I'm afraid and won't be able on leverage. This is because the market cap of this stock is below the minimum required which is £10m.
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Hi - so there are minimum levels which you can invest. What specifically are you looking at trading on and via which account type?
For example if this is a stockbroking deal then you'd be looking at a minimum of £8 to buy (and then £8 to sell) so therefore at a total cost of £16, you'd need a £50 investment to increase by at least 32% to even break even. The restrictions are there to stop this happening.
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Hi - Thanks to for giving an in depth reply. I just thought I'd probe for a bit more information so I can best answer your question. Which market are you specifically looking at trading?
Caseynotes in right in saying that market liquidity is the most important aspect when closing a deal, however there are a number of nuances which this can relate to. For example if you trade a small cap stock that trades exclusively with a market market and you are looking to sell to close, the market maker may not want to take up your sell order and in this order you won't be able to offload anything. Sometimes you may have a large position in a liquid stock however you mat not be able to close your full position at an exact level if the volume just isn't there.
Sometimes, as correctly pointed out, over black swan events such as the SNB, even multinational banks pull liquidity which causes the bottom to fall out of the market and you are stuck with a position. It's also worth noting that just because on the charts a market ticks at a certain price, it won't have infinite liquidity at that price. Other times the markets may simply be closed on IG (for example you can't trade USD crypto from 10pm Friday until 8am Saturday).
Guaranteed stops are certainly an option, so if you can give me a little more info about your query and hypothetical trade I'd be able to give a better answer.
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Hi
The book cost is the actual cost of buying the shares at the time you bought them.
The market value is the value of the shares there and then at that point in time.
Say you bought 100 shares at 200p per share. Your book cost is 100 x 200p = 20000p a.k.a £200
Say the market then goes to 250p per share. Your book cost is still £200 (as the price you paid for the stock hasn't changed), but the market value is now £250
I hope this clarifies things but let me know if I can help further.
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Exactly that - unfortunately we don't offer the API for a Share Dealing account and we have insufficient client demand to warrant the back end work to get it set up. If this changes we will make sure to inform all clients who have shown interest in the past.
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Hi - unfortunately we don't have a demo Share Dealing account which you can practice on, however the look and feel is very similar to the classic platforms. Execution is very intuitive and if you would like to have one of our sales traders on the phone when you first place a deal, or would like a walk through, please give us a call.
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Hi - this should be possible in the 'edit position' section when on mobile. If you are on a desktop or laptop please give us a call and we'll be able to do this for you over the phone.
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Hi all - sorry to report that the Apple Watch app has indeed gone. From a broad overview of our client base there seemed like there was insufficient use to justify the cost to develop and maintain the offering.
I periodically collate all feedback submitted on IG Community, so if any other clients would like to feedback to us, please let me know.
Newby question
in IG Technical Support - Platform and App Help
Posted
Hi - apologies that I didn't confirm in the original reply to yourself, however I was following on from the thread above (specifically the post by myself with a green tick next to it which can be seen here). Unfortunately you can only trade HK stock via a CFD or spread betting account, and it won't be available on a share dealing account. Sorry about any confusion I may have caused, but to clarify currently we have the following markets on the non-leveraged side of things: